Technical Product Manager

**Technical Product Manager - TPM - R01539027**:
**Technical Product Manager - TPM**

**Primary Skills**:

- CSPO

**Specialization**:

- Product Management: Senior Software Development Engineer

**Job requirements**:
**Lead PMT (Product Manager Technical)
- R01539027**

**Vancouver, Canada**

**RESPONSIBILITIES**
- Owns the working backwards document and vision for feature releases
- Identifies gaps and charters new platform capabilities as required
- Makes use of research, user studies, metrics and competitive analysis to understand the platform and business needs for a platform product
- Compares features for competitive review to inform prioritization within a platform product release
- Identifies innovations or performs test and learn experiments to create features that add more business and customer value for a platform product
- Participates with the business in customer research to inform platform product feature needs
- Contributes near-term input (quarterly) for the platform product portfolio and roadmap
- Makes trade-off decisions on platform product features
- Uses runtime metrics of their services in market as a feedback loop into the backlog and balances the priorities against new feature requests
- Exhibits expertise within platform feature area and coordinates with interdependent teams
- Digests business customer requirements (user stories, use cases) and platform requirements for a platform feature set
- Has visibility into the design of the user experience
- Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
- Continuously monitors feature development at the feature level
- Reviews product demo with the development team against acceptance criteria for the feature set
- Prepares launches and monitors platform performances, adoption, and operational health for feature sets
- Stays aligned with GTM plans for the feature set
- Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership
- Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature
- Works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues
- Develops and implements new metrics into measurement techniques; works with development teams to develop reports to monitor them
- Independently identifies and researches anomalous performance; escalates findings to senior management
- Coordinates internal forums to collect and identify feature-level development opportunities
- Owns and manages product documentation; enables self-service support and/or works to reduce overhead
- Identifies feature risks from business and customer feedback and in-depth analysis of operational performance, shares with senior leadership
- Establishes a network within the organization; begins to build internal and external networks
- Mentoring team members

**JOB SPECIFIC EXPERIENCES**
- Understands and can explain the business context and the associated customer use cases
- Proficient at grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlog
- Understands the technologies supporting the platform product and are able to hold your own in debates with other PM-Ts, TPMs, SDEs, and SPMs
- Recognize discordant views and take part in constructive dialog to resolve them
- Verbal and written communication is clear and concise
- Improve team processes that accelerate delivery, drive innovation, lower costs, and improve quality

LI-AS1