Associate Director, Program Delivery

**Your way forward: Join Canada’s busiest airport as our next Associate Director, Program Delivery**

Do you want to help transform Toronto Pearson into the global airport of the future? We’re committed to becoming one of the most advanced, sustainable, and passenger-friendly airports in the world - and we need your help. This is your chance to play an essential role: building the story of Pearson’s transformation and engaging meaningfully with a range of critical stakeholders to build trust and support for organizational mandates and priorities.

**Position Summary**:
Reporting to the Program Director, the Associate Director, Program Delivery, you will lead and manage a team responsible for delivering complex, high-risk/high-reward projects. You will collaborate with the Program Director on project delivery, oversee all aspects of sub-program delivery, and coordinate with inter-departmental teams. Your strong leadership and technical skills will be essential for ensuring superior project performance in terms of safety, scope, schedule, budget, quality, and risk.

**As Associate Director, Program Delivery, you will**:
**Project Leadership and Delivery**
- **Oversee project design, development, and construction** by providing strategic guidance and leadership, and ensuring that all phases of the project are executed efficiently and effectively.
- **Develop and implement comprehensive project delivery strategies** that address procurement, change management, and risk mitigation, tailoring these strategies to the specific needs and challenges of each project.
- **Establish and manage governance structures** that promote transparency, accountability, and effective decision-making.
- **Lead and manage complex capital projects** to ensure successful delivery, while coordinating with stakeholders and shared services to optimize project lifecycle.
- **Oversee project performance** by meticulously tracking safety, scope, schedule, budget, quality, and risk requirements, implementing corrective actions as needed to maintain project objectives.

***Stakeholder Management and Collaboration**
- **Collaborate with stakeholders** to foster strong relationships and influence their support for project goals, ensuring effective communication and alignment throughout the project lifecycle.
- **Manage contractor relationships** to ensure compliance with contractual obligations and foster a collaborative and productive working relationship.
- **Resolve complex issues** through skillful negotiation and diplomacy, ensuring that all stakeholders' concerns are addressed, and mutually beneficial solutions are reached.

***Risk Management and Problem-Solving**
- **Develop alternative solutions** to address challenges and seize opportunities, demonstrating your ability to think critically and creatively.
- **Anticipate, investigate, and resolve design and construction issues** promptly and effectively, leveraging your expertise and problem-solving skills to mitigate risks and maintain project momentum.
- **Identify, manage, and resolve decisions** proactively to minimize disruptions and ensure project objectives are met.
- **Ensure safety is a top priority** for all parties involved in the design and construction process, implementing robust safety measures and conducting regular safety inspections.

***Procurement and Contract Management**
- **Develop and implement effective procurement strategies** that align with project goals and ensure the selection of qualified vendors.
- **Prepare comprehensive project delivery documents** such as procurement documents, and program progress reports, ensuring clarity, completeness, and compliance with relevant requirements.
- **Oversee contract administration and project turnover** to ensure a smooth transition and effective handover.

**This is a chance to be on the frontline of history at Toronto Pearson. To do so, you will bring**:

- Post-secondary degree or diploma in Architecture, Engineering, Project Management, Business or other relevant area of study
- 15 years of professional experience with 10 of those years in a program management leadership role
- 10 years of professional experience in large international airport projects or equivalent infrastructure programs greater than CAD $500 million
- Experience in design and construction project management with the majority of this time leading or being a significant contributor with similar complexity, ideally in aviation and/or transportation infrastructure
- Significant expertise in program management and / or applicable technical areas to deliver complex programs
- Demonstrated experience in managing teams to deliver complex projects and programs
- Demonstrable experience in managing stakeholder relationships and providing strategic level reporting to enable effective decision making
- Excellent stakeholder engagement and communication skills including the ability to facilitate meeting / workshops with large groups of stakeholders
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