Mortgage Assistant/front Desk Receptionist

1 week ago

North York, Canada Ventaco Inc. Full time

Job Description:
We are looking for a highly motivated, organized, and professional individual to join our team as a **Mortgage Assistant/Front Desk Receptionist**.

As the **Front Desk Receptionist**, you will greet visitors, answer phone calls, and provide excellent customer service to create a positive first impression of our company.

Key Responsibilities:
Mortgage Assistant Duties includes:

- Coordinate with clients, appraisers, and underwriters to obtain necessary documents and information.
- Maintain and update client files and databases to ensure accurate and up-to-date records.

Front Desk Receptionist Duties includes:

- Greeting clients, visitors, and vendors warmly and professionally.
- Answer incoming phone calls, direct them to the appropriate department, and take messages when necessary.
- Manage scheduling and appointment coordination for mortgage staff and clients.
- Maintain a clean and welcoming reception area.
- Assist with office supplies, mail, and other general administrative duties as needed.
- Perform data entry and ensure that client information is accurately recorded and maintained.

**Requirements**:

- Bachelor’s degree preferred
- 1-2 years of administrative experience; experience in the mortgage or real estate industry is a preferred.
- Strong organizational skills and the ability to multitask effectively.
- Excellent communication skills—both verbal and written.
- Proficiency with office software (Microsoft Office, Google Suite, etc.) and basic office equipment (phones, printers, fax machines).
- Ability to work independently and as part of a team in a fast-paced environment.
- Professional appearance and demeanor.
- Customer-focused with a positive attitude and excellent interpersonal skills.
- Experience with mortgage software and loan processing tools is a plus.

**Benefits**:

- Company events
- Discounted or free food
- On-site parking

If you are passionate about customer service, have an interest in the mortgage industry, and are ready to take on a diverse role, we would love to hear from you

How to Apply:
Please submit your resume and cover letter directly via Indeed.

Pay: $3,000.00-$3,500.00 per month

Additional pay:

- Bonus pay

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Mortgage: 1 year (required)
- Administrative experience: 1 year (required)

**Language**:

- Mandarin (preferred)

Work Location: In person

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