Customer Service

2 weeks ago

Regina, Canada FedEx Express Canada Full time

**Job Description**:
This is an interview position. GENERAL SUMMARY To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

FedEx Express Canada has an open
**part-time** Customer Service Representative position in our Regina location.
- Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment.
- As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.

**Position Summary**:
To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

**Required Knowledge,**
**Skills**
**and Abilities**:

- High school diploma/equivalent. College diploma preferred
- Knowledge of Canadian Customs regulations is preferred
- Knowledge of FedEx Express and Ground products and services preferred
- Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
- Must be able to complete and achieve minimum thresholds on any mandatory testing and training
- Must be able to operate in a PC windows environment
- In the province of Quebec, must be bilingual (French and English)

**ADDRESS**:2520 Airport Road;Suite 1;Regina, SK S4W 1A3;Canada

**HOURS DETAILS**:
**Monday - Friday - 02:00 pm - 06:00 pm, Saturday 09:00 am - 01***:30 pm**

**WAGE***: $19.55 **Benefits package, Employees Discount, Tuition reimbursement

**Total Rewards Package**:

- FedEx delivers a comprehensive total rewards program with a full spectrum of benefits to meet your diverse needs:
- Benefit plans: medical, health, dental, orthodontics, vision, etc.
- Pension plan
- Education assistance / tuition reimbursement
- Community involvement: Canadian Blood services; Disaster Readiness, Relief and Recovery
- Diversity
- Vacation
- Discounts: travel & entertainment, health &lifestyle, home & auto and electronics

GRADE: 81

**DISCLAIMER

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