Terminal Services Agent

2 weeks ago

Nanaimo, Canada BC Ferries Full time

Job Description: **TERMINAL SERVICES AGENT** Nanaimo Harbour Seasonal You are enthusiastic, reliable, and customer focused. You calculate and process fares, and reservations. You assist customers with fare, schedule and procedural information; resolving and or referring to appropriate resources as required. You can multi-task and communicate effectively. You direct traffic during loading/unloading procedures; maintain terminal buildings and grounds; communicate with other shipboard and terminal staff to ensure the safe and efficient loading and discharge of vessel traffic; respond to passenger queries; inspect berths, ramps and docks; and complete required paperwork and record keeping, including accurate vehicle and passenger counts. You provide on the road traffic control and also direct traffic in and around the terminal during times of busy traffic. You have the confidence and ability to work individually. You take pride in your work, and are committed to following safe work procedures by inspecting and performing routine maintenance of terminal facilities and equipment, including minor painting and identifying and taking appropriate action to address repairs or deficiencies. You stay up-to-date on Corporate policies, and operational directives; and perform various administrative support tasks including updating files; communicating with other terminals and Corporate offices; completing inspection reports; answering the telephone and troubleshooting of routine computer problems. You will participate in safety drills, secure terminal at closing; identifying situations which may present a safety hazard on the vessel; conducting rounds of the terminals and reporting any security breaches or unusual activity. **QUALIFICATIONS**: - Cash handling experience - Valid BC Driver’s License - Strong verbal and written communication skills - May be required to lift up to 50 lbs as part of job function - Ability to work well under pressure & coordinate multiple tasks concurrently - Ability to do a variety of cleaning and landscaping duties; including using power equipment **Join us** - "We connect communities and customers to people and places important in their lives”_- We appreciate the interest of all applicants; however only those selected for an interview will be contacted._

  • Terminal Service Agent

    7 days ago

    Nanaimo, Canada BC Ferries Full time

    Job Description: **TERMINAL SERVICE AGENT** Nanaimo Harbour Seasonal **The opportunity** We are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment. Reporting to the Terminal Operations Supervisor, Terminal Service Agents are responsible for: - Calculating and...

  • Terminal Attendant

    4 days ago

    Nanaimo, Canada BC Ferries Full time

    Job Description TERMINAL ATTENDANTNanaimoSeasonalThe opportunityWe are seeking individuals who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment. Reporting to the Terminal Manager, Terminal Attendants are responsible for: Directing traffic during loading/unloading procedures,...

  • Guest Service Agent

    2 weeks ago

    Nanaimo, Canada WildPlay Full time

    Job Purpose The Guest Services Agent delivers exceptional service by anticipating guest needs and enthusiastically ensuring each visitor has a memorable experience. In a friendly, confident and knowledgeable way, the Guest Services Agent welcomes guests, takes reservations, checks guests into Elements (park activities), and guides people efficiently through...

  • Foot Passenger Ticket Agent

    2 weeks ago

    Nanaimo, Canada BC Ferries Full time

    Job Description: **FOOT PASSENGER TICKET AGENT** Nanaimo Casual **The opportunity** We are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment. Reporting to the Terminal Manager, Foot Passenger Ticket Agents are responsible for: Foot Passenger Ticket Agent duties: -...

  • Foot Passenger Ticket Agent

    4 days ago

    Nanaimo, Canada BC Ferries Full time

    Job Description FOOT PASSENGER TICKET AGENTNanaimoSeasonalThe opportunityWe are seeking applicants who are passionate about providing amazing customer service while prioritizing safety and creating a positive environment.Reporting to the Terminal Manager, Foot Passenger Ticket Agentsare responsible for: Foot Passenger Ticket Agent...

  • Property Services Agent

    2 days ago

    Nanaimo, Canada City of Nanaimo Full time

    **Property Services Agent**: **Department**: Development Services **Closing Date**: Feb 06, 2025 4:30 PM **Competition Number**: 25-10 **Job Summary**: The City of Nanaimo is seeking a permanent full-time Property Services Agent. Under the direction of the Manager, Real Estate, the incumbent provides a broad range of professional and technical services...

  • Guest Service Agent

    3 days ago

    Nanaimo, Canada Helijet International Inc. Full time

    Overview As Guest Service Representative, your patience, good listening skills, attention to detail and overall positive presence are at the core of your character—and the foundation for providing an outstanding customer experience. You’re our number one ambassador. With an undivided focus on the customer, you offer support every step of the way, from...

  • Guest Service Agent

    2 weeks ago

    Nanaimo, Canada Evergreen Hospitality Group Full time

    **Company Overview** The Evergreen Hospitality Group is one of BC’s largest family-owned hospitality & tourism groups. We currently operate more than 25 properties in some of the most beautiful parts of British Columbia, from Vancouver Island (Victoria, Nanaimo, Parksville, Courtney, and Ucluelet), to the Lower Mainland (Burnaby, Langley, Abbotsford), to...

  • Ramp Service Agent

    2 weeks ago

    Nanaimo, Canada Helijet International Inc. Full time

    **Overview** The Successful applicant will take direction from the the Manager Client Relations and Heliport Manager. As Ramp Services personnel have considerable interaction with Helijet clientele, both in the Terminal and on the Ramp, it is expected that the individual work as a team member, not just within Ramp Services but with all other Departments....

  • Guest Service Agent

    3 days ago

    Nanaimo, Canada Inn on Long Lake Full time

    Guest Services Agent **Inn on Long Lake - Nanaimo, BC** Are you a people-person who loves creating memorable guest experiences? Do you want to work in a lakeside setting where every day feels a little like a getaway? Inn on Long Lake is looking for a **Guest Services Agent** to join our team. About Us Inn on Long Lake is a 64-room independent hotel...