Commercial Lines Account Manager

StoneRidge Insurance Brokers (SIB) is always looking for amazing people to join the team

If you have been diligently seeking a job that prioritizes a culture of continuous learning and growth, where your knowledge is enhanced and new skills are nurtured, then you have arrived at your destination SIB is dedicated to creating an environment that values personal alongside professional development.

If you are passionate about delivering an exceptional customer experience, building meaningful relationships, and positively impacting our culture in an environment that encourages growth and continued education then keep reading

**Get to Know Us**:
StoneRidge Insurance Brokers (SIB) has a long history of service and advice to clients throughout Ontario. Our growth has been fueled by a dedicated team of experienced professionals supported by solid partnerships with the top insurance carriers in Canada. In recent years we have expanded our operations to additional convenient locations that better meet our clients’ needs.

We value our customers. In order to remain a “Best in Class” brokerage, we are committed to providing a quality level of service to our clients through our Rock Solid Protection. Rock Solid Protection is our mantra and we have built on this to develop our Quality Assurance Program, offering our clients a consistent level of service every time.

We strive to create the best experience for our team by creating an inclusive, diverse, and collaborative environment that encourages learning and problem-solving on a daily basis.

**The Opportunity**:
We are seeking individuals who will take the leap and join us on an exciting journey towards success, where your expertise and drive will play a crucial role in achieving our goals. If you are excellent with details, problem-solving, and know commercial lines verbiage like the back of your hand, then we want you to apply

**A Day in the Life**:

- Building and maintaining strong relationships with clients through regular communication, providing exceptional service, and addressing inquiries or concerns promptly.
- Collaborating with underwriters and internal teams to ensure accurate and competitive insurance proposals are provided to clients.
- Collaborating with the team to develop sales strategies, share best practices, and contribute to a positive and productive work environment.
- Managing an established book of accounts.
- Cross selling to existing clients.
- Negotiating renewals for existing customers and resolving customer issues.
- Coordinating services, answering client questions, and resolving problems which may arise.
- Working closely with the producer when negotiation and securing the most appropriate carrier coverage based upon client needs for new and renewal business and negotiating cost of those coverages.
- Other duties as assigned.

**What SIB Provides**:
We are dedicated to the ongoing growth and development of our employees and are committed to providing the education and tools required to be successful in their career. This includes:

- Team and one-on-one mentorship.
- Flexible hybrid working arrangements.
- Engaging work environment.
- Support towards attaining your professional designation.
- Comprehensive group benefits package.
- Paid time off.
- RRSP and DPSP program.

**What You Bring to SIB**:

- Energy and enthusiasm.
- Exceptional written and verbal communication skills.
- Self-starter with the ability to hold yourself accountable.
- Business development ideas and the ability to execute these strategies.
- Ability to work well both independently and collaboratively.
- Exceptional organization, time management, and prioritization abilities that allow you to meet tight deadlines.
- Eagerness to learn and grow.

**Education and Experience**:

- Minimum ten years of commercial lines insurance experience.
- RIBO license is required.
- CAIB, CIP, CRM, and other insurance-related designations are an asset.

*SIB is an equal opportunity employer that values a diverse workforce of creative minds.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: In person