Plumbing Operations Manager

Overview:
At Noble, we help our customers’ businesses succeed by investing in our most important asset: our teammates

**Start a rewarding career at our**
**Concord Plumbing Branch a**
**s a Plumbing Operations Manager We are in business to help our customers succeed**

The Operations Manager provides support to the Branch Leadership team and is responsible for day-to-day management of the warehouse, fleet, inventory and warehouse teammates. Understanding Noble’s inventory lifecycle and making recommendations to mitigate inventory risks is key.

**When you join Team Noble, success is in store for you too. So ask yourself: Are you Team Noble?**

**What We Offer You**:

- Internal growth opportunities
- Access to training and development programs
- Comprehensive benefits package:

- Medical & Dental coverage
- Pension and RRSP contribution opportunities
- Additional insurance coverage
- _ Become a part of the close-knit Noble family_

**Responsibilities**:

- Provide leadership and guidance to your team to deliver on Noble’s service commitment
- Participate in recruitment, selection, and development of your team to drive growth within your branch’s market position
- Engage in coaching conversations with teammates to create a culture of feedback, support, and positive influence
- Act with honesty and integrity, maintain a strong sense of character and humbleness, lead by example, and exemplify Noble’s Code of Ethics and Conduct
- Engage in self-development practices such as product knowledge, warehouse procedures, and other courses specified by the Branch Manager
- Review, document, and communicate to management all warehouse teammate issues, inclusive of absences, disciplinary issues, personal matters, and other policy-related issues
- Coordinate training process for new team members and ensure training program is complete for all employees, inclusive of completing Noble’s Health and Safety documents and Noble’s Code of Conduct
- Coordinate and delegate all aspects of warehouse operational processes ensuring accuracy and integrity of inventory through each operational stage
- Coordinate with the Fleet Team to organize drivers’ runs in an efficient manner to meet or exceed customer expectations.
- Develop a strategic plan in conjunction with the Branch Manager to ensure efficient and cost-effective operation and utilization of the facility
- Communicate and collaborate with internal departments regarding root cause/corrective actions concerning customer orders
- Develop strategies to optimize the inventory management procedure
- Collaborate with various supply chain stakeholders to ensure business goals are met
- Conduct root cause analysis of issues leading to inventory discrepancies
- Facilitate and champion continuous improvement initiatives in all operations functions, utilizing Kaizen methodology where applicable
- Report and analyze operational data and present to management when necessary
- Manage and maintain system integrity between ERP and WMS Systems
- Creating and setting of operations standards and procedures for the distribution center teams to follow
- Ensure all material handling equipment and branch fleet is in good condition and properly maintained
- Ensure the warehouse is maintained in a clean and orderly manner while adhering to Health and Safety regulations and Noble’s Health and Safety policy.
- Other duties as assigned.

Qualifications:
**Must Haves**:

- Minimum five (5) years experience in a warehouse or distribution center environment
- Minimum three (3) years of supervisory or leadership experience
- Minimum two (2) years of demonstrated inventory control experience
- Post-secondary Certificate in Supply Chain Management or similar industry related experience is preferred
- ASCM accreditation or similar industry certifications would be preferred
- Proven experience with Lean, Six Sigma and/or Kaizen methodology is preferred
- Working knowledge of inventory management software is a requirement (WMS, ERP & ASRS)
- Proficiency in computer software, including Microsoft Office (Word, Excel, Access)
- Strong knowledge of Ontario Health and Safety Act regulations
- Excellent attention to detail and organization skills
- Ability to work in a fast-paced environment with effective time management skills
- Demonstrated interpersonal, problem solving, and communication skills to effectively build a positive relationship with teammates
- A team player who is a self-starter and able to work with mínimal supervision.
- Ability to exercise independent judgement and initiative within established guidelines.
- Knowledge of, or the willingness to learn advanced processes and champion innovation and change management
- Must hold a valid driver’s license with access to a vehicle
- Must be able to lift and carry boxes weighing up to 50 (fifty) pounds

**Nice to Haves**:

- Experience using Cognos Analytics Software is an asset
- Basic Plumbing product knowledge is an asset

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