Event Attendant

7 days ago

Lake Country, Canada O'Rourke's Peak Cellars Full time

Overview

O’Rourke Family Estate (OFE) is a 300-acre property with panoramic views of surrounding orchards, vineyards, rolling mountains and the glistening water of Okanagan Lake. Inspired by Europe’s most famous wineries, the property features 110 acres of vines, 300 metres of winding tunnels and 12,000 square-feet of cave space to store and age wines. Peak Cellars is located on a 7-acre property down the road from OFE, and is home to our Goldie Road Vineyard. Wine isn’t the only thing the property produces; the half-acre organic vegetable garden and two greenhouses supply the highest quality fruits and vegetables for the Garden Bistro.

We are looking for casual, on-call Event Service Attendants to join our incredible team of wine and food lovers.

**Role type**: Casual, On-Call, Seasonal (0 - 32 hours per week).

**Reports into**: Manager, Events and Accommodations and Manager, Event Operations and Accommodations.

**Collaborates with**

  • Bistro Manager and team
  • Wine Experience Manager and team
  • Event Management and team
  • Accommodations Management and team
  • Culinary Management and team
  • Wine Club Coordinator and team
  • Marketing and Communications Team

**Role scope**

The scope of the Event Service Attendant is to provide professional, timely and memorable experiences for guests.

**Responsibilities**

The main responsibilities of Event Service Attendant include

  • Work collaboratively with the Event Team and Management to create and execute memorable experiences for guests across all properties.
  • Greet guests and enthusiastically represent our brand, providing service that goes above and beyond the expectations of our guests.
  • Continually seek information about organizational menus, wine industry trends, winemaking practices, wine club memberships, and events across the entire organization.
  • Typical duties could include: assisting in event set up, greeting and orienting guests to the facilities, serving food and beverages, assisting with clean up and tear down, inventory review and control, stocking supplies, and facility support such as ensuring adequate washroom supplies or coat check management.
  • Experience participating in the delivery of events, ideally in a winery or similar environment.
  • Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and estate offerings.
  • Able to withstand extended periods of standing, and other physically demanding conditions.
  • Able to operate in high pressure environment and remain calm and focused in urgent situations.
  • Able to work flexible hours, including evenings, weekends and holidays, as well as overtime from time to time.
  • Able to manage time efficiently.
  • Able to pay strong attention to detail.
  • Able to maintain a professional appearance and demeanor, aligning with dress code
  • Able to follow verbal and written instructions.
  • Holds a Serving it Right certification, and ensures responsible service of alcohol.
  • Holds or is willing to work towards WHMIS certification.
  • Holds or is willing to work towards holding a WSET designation.
  • Holds or is willing to work towards holding a First Aid, Level 1 certification.
  • Holds or is willing to work towards a Class 4 license.

***

**Employee Benefits**

  • On-site parking
  • Compensation: $17.40 - $20.00 per hour plus gratuities
  • Discount on Peak Cellars retail wine, food and merchandise purchases

**How to Apply**

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