Pension Analyst, Employer Services

Our mission is to provide a secure, valuable, and sustainable workplace retirement solutions for Canadians. At CAAT, we live our values of integrity, impact, and teamwork every day.

The **Pension Analyst** is integral to the success of the **Employer Services** team, and to CAAT’s guiding mission and growth strategy.

You will be the front-line pension administrator responsible for providing employers with technical support and guidance to facilitate the administration of the CAAT Pension Plan. As part of the Employer Services team, you will support the contribution reconciliation process and the annual data collection of member data, and contribute to annual member statement activities.
- Permanent, Full-time
- Full-time, 12-Month Contract

**We are looking for someone with**:

- A College Diploma or University Degree in Finance, Business, or another relevant field
- Designation in CEBS, PPAC, or CBP is an asset
- Minimum two (2) years experience in MEPP or public sector pension administration, or with an outsourcing service provider; understanding of pension administration systems and working with pension plan texts
- Experience in processing and completing transaction activities including terminations, retirements, deaths, transfers, service purchases (buybacks) and pension estimates
- Experience with processing year-end statement activities
- Excellent analytical skills, with a mathematical aptitude
- Strong technical skills in Microsoft Office with an emphasis on Excel
- Strong oral and written communication skills
- In-depth knowledge of applicable pension legislation and regulations
- A customer service-oriented approach with robust relationship-building skills
- An ability to effectively multi-task and shift priorities in a fast-paced environment
- Fluency in French is an asset

**Once here you will**:

- Manage relationships with several assigned employers to develop strong working relationships by responding to questions and providing day-to-day technical support
- Conduct monthly status meetings with assigned employers to track and resolve any issues while achieving a high level of client satisfaction
- Plan and participate in structured education and training sessions for Employers
- Support required system updates and identify opportunities to streamline and improve the effectiveness of the pension administration process
- Partner with other members of the Employer Services department to review activities, controls, service deliverables, and workflows to identify areas for process improvement

Step into CAAT - where your work is both rewarding and meaningful, growth is a constant, fun is the way we roll, and your impact is real If you meet most of the criteria above, we would love to connect with you.

**Our commitment to you as a CAATster**:
We’re about growing together and creating impact in a collaborative and caring environment
- **Comprehensive & Holistic Care**: Your dedication deserves appreciation At CAAT, we celebrate the complete you, prioritizing your well-being above all. Our all-encompassing employee programs are designed to cater to every aspect of your life and well-being, ensuring you feel cherished and valued. We provide a competitive Total Rewards program based around your physical, mental, and financial wellness. This includes, but is not limited to, your compensation, paid time off, health and dental benefits, wellness programs, wellness incentives, and (of course) a defined benefit pension plan.
- **Growth Opportunities**: Embrace a vibrant, ever-evolving environment at CAAT, where growth is not just a goal, but our way of life We're expanding and transforming constantly, which means endless opportunities for you to adapt, innovate, and learn. As we grow, so do you. Let’s make a difference together
- **A Culture of Collaboration and Fun**: We're a team that works, grows, and celebrates together. At CAAT, you belong to a collaborative, inclusive and lively environment that sparks creativity and fosters open communication.
- **Making a Difference, Together**: We're on a mission to secure a better future for Canadians. Your meaningful contributions go beyond the workplace, touching lives and making a significant societal impact. Work that truly counts

But don't just take our word for it We’ve consistently been recognized as one of **Canada's Most Admired Corporate Cultures**, as one of **Greater Toronto's Top Employers**, and one of the **Best Places to Work**.

**Diversity, Equity, Inclusion, and Belonging**:
Diversity, Equity, Inclusion, and Belonging (DEIB) at CAAT means we respect and value the broadest range of experiences, geographies, gender, ethnicities, backgrounds, and perspectives as key elements of our culture. Our vision is to provide an environment where employees can bring their best, professional, authentic, selves to work.

Application question(s):

- This is a hybrid position. Are you comfortable commuting to our office located in Downtown Toronto?
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