Dining Room Supervisor

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work - they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Dining Room Supervisor to join our Parkland on the Glen team based in Mississauga, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
RRSP program (5% employer matching)
Vacation accrual (begins immediately) and travel insurance
Free onsite parking
Employee discounts on select apparel, fitness, and retail partners through our Perks Program
Access to continuing education and training through Shannex’s Centre of Excellence
Opportunities to be part of sector innovation and continuous improvement initiatives
Recognition and Rewards for service excellence and safety

About the Opportunity

About You

Provides leadership and oversight to all dining room activities to ensure compliance to policies, procedures, and applicable legislation

Outlines work assignments

Supervises, directs, and evaluates the work of the team

Assists int the full recruitment process for new members of the team

Ensures new team members are orientated and trained on all departmental standards

Prepares, and monitors, plan to ensure employees are meeting standards for mandatory annual education

Provides ongoing training and education

Manages the professional development of the team

In consultation with Human Resources Department, manages team member issues

Monitors and manages performance and provides coaching

Completes performance and development discussions for team members

Ensures disciplinary procedures and documentation are completed according to company policy

Holds regular departmental meetings and team talks

Reviews work schedules to identify any concerns with staffing levels

Takes every reasonable precaution in all circumstances to ensure the health and safety of team members and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely

Performs other related duties as require

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
High School Diploma or equivalent education
Basics Food Handlers Course, Smart Serve and/or other recognized food safety education
Minimum two (2) years’ experience in the food and beverage service industry
Previous supervisory experience in hospitality or health care foodservice

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, Milestone Communities, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

Only those selected for an interview will be contacted.

Our company policy requires all employees be vaccinated against COVID-19.