Manager, Credit Card Portfolio

**All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**

**Location**:
500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

**When you hire great people, great things can happen.**

PC Financial offers unprecedented value to Canadians through payment products. We’re a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

**Our hybrid model requires this role to be in office 4 days a week with flexible working hours at our Bathurst/Lakeshore location.**

**Role Overview**:
The **Manager, Credit Card Portfolio & Credit Insurance**will be responsible for designing and executing initiatives to improve the portfolio performance of our President Choice Insiders Mastercard Credit Card Product. Additionally, this role will be responsible for assisting in managing the relationship with our third party business partners including Imperial Oil, Shoppers Drug Mart and PC Optimum.

In collaboration with Credit Risk, Acquisition, Marketing and other enterprise partners, they will champion and execute our annual plan to drive our spending, lending and profitability targets.

**What you’ll do**

**Product Management Optimization**
- Lead cross functional teams to plan, execute and monitor progress against annual business plans.
- Define and execute initiatives to grow the No Fee Mastercard portfolio and achieve our key performance indicators, including Purchase volume, Revolving balances and profitability targets
- Develop campaigns to drive acquisition to the PC Insiders Mastercard portfolio from the existing cardholder base pipeline ensuring that offers are appropriate and profitable for the segments of customers that may be targeted for upgrades
- Develop go-to-market plans to increase the uptake on ancillary products including Payment Support Plan (PSP) and be the key point of contact for third party vendors for these products.
- Lead and collaborate with analytics to understand portfolio optimization opportunities and address target gaps
- Partner with credit risk on identifying Account Receivable growth opportunities and continually monitor credit limit assignment strategies that help nurture growth to the portfolio while minimizing risk and losses.

**Performance Monitoring and Reporting**
- Work with Finance on monitoring performance and preparing accurate forecasts on a monthly and quarterly basis
- Create and prepare quarterly business review documents and presentations for presentation with third party partners
- Ensure competitiveness of our products. Partner with Digital and our Technology teams on new growth initiatives. Business case development to support the prioritization of new initiatives including planning, forecasting, reporting, and operational oversight
- Develop executive-ready presentations

**What You Bring**
- University degree in Business, Commerce, Mathematics or Engineering
- 5+ years’ experience in a Product, Marketing, Business Development in personal insurance or credit cards industry
- Knowledge of the Canadian insurance industry landscape and regulatory/compliance issues relating to the industry is a plus

**Number of Openings**:
1
- PC Financial recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our _organization. Accommodation_ is available upon request for applicants and colleagues with disabilities._

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.

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SS #PCF #ON