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Assistant Store Manager Bayshore Shopping Centre
3 weeks ago
**Description**
Accountable to delivering sales plan through effective management/delegation of store and operational tasks and execute tasks as assigned and leadership tasks as delegated by the store manager.
Building High Performing Teams:
- Attract, hire, develop, inspire and retain top talent
- Coach, develop and maximize the success of all associates
- Build schedules to maximize and leverage sales results
- Set and reinforce clear and aligned selling expectations, performance, results and accountability with all associates
- Build a team that works well together based on the needs of the store
- Ensure onboarding and continued training of the associate team
- Effectively and fairly manage performance as delegated by the store manager
Selling Effectiveness:
- Lead and model the selling and customer experience standards
- Lead selling efforts to meet selling goals during scheduled shifts
- Ensure team communication; reinforcing that associates at every level are focused and accountable to selling
- Direct workforce management activities
- Set the direction and goals for the day/shift when associates arrive for work
- Assist in meeting payroll targets by ensuring appropriate sales floor coverage (manage call-ins/call-offs)
- Ensure associates receive scheduled breaks and meal periods (per state-specific guidelines)
Telling The Brand Story:
- Make good, fact-based shopkeeper decisions that keep the store full and abundant
- Lead floorset execution and sustain Magazine direction to optimize business and bring the product story to life
- Build a store environment that is sharply focused on consistently delivering exceptional in-store shopping experiences
- Lead consistent focus on delivering emotionally engaging customer experiences
- Ensure implementation of company selling strategies
- Lead, delegate and execute store standards and maintain a safe, inviting store appearance
Operational Excellence:
- Direct inventory management activities
- Manage controllable expenses
- Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret / disseminate company directive
- Act as manager on duty, when scheduled, to address customer service, vendor or maintenance issues
- Partner with the members of the sales leadership team to support action plans that optimize results and ensure effective execution of operational activities
- Maintain policies and procedures - Incorporate Asset Protection and safety messages into daily operations
**Qualifications**
- Retail management experience
- Ability to foster a customer focused selling culture
- Demonstrated results (selling and operational)
- Available for varied weekly shifts including weekend, closing and peak shifts
- Ability to provide in the moment coaching to associates
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, family status or marital status, or any other protected category recognized by provincial or federal laws. We only hires individuals authorized for employment in Canada.
**Benefits**:
- Casual dress
- Employee assistance program
- Flexible schedule
- Store discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Associate and customer safety are our top priority. For all our team members,
we’re ensuring a clean, safe environment and providing masks, conducting
wellness checks and following a clear protocol if associates develop symptoms.
Application question(s):
- Are you at least 18 years of age or older?
**Experience**:
- Customer service: 1 year (preferred)
- Retail management: 2 years (preferred)
Work Location: One location
