Pro Shop Attendant

Company Overview
Come work & play what is one of the best golf experiences in the Greater Toronto Area. For over 35
years we have been tweaking our formula to create a place for the game that builds excitement, a
welcome that brings warmth and an attitude that makes it fun for everyone - our mission - Excitement,
Warmth and Fun
Our property is a complete “stunner”just over 30 minutes from downtown yet completely immersed in
300 acres of the most magnificent forests of the Oak Ridge Moraine. Just tour down the driveway to set
the stage for a great experience
The clubhouse and all surrounding buildings are styled as they should be in this natural setting
- timeless
log buildings that remind you of some of your best summer cottage days. You’ll feel immediately relaxed
and comfortable in this environment.
It’s the staff that makes it fun. Over 35 years, we’ve worked with many hundreds of people that are now
part of the Pheasant Run Community. We’re proud of our connection with them and the great community
of players that have made Pheasant Run their golf destination.
Job Overview
Do you have experience working in a golf pro-shop, merchandising, up-selling and providing exceptional
customer service? Pheasant Run Golf Club is hiring Pro Shop Attendants If you are organized, have
attention to detail, can work under pressure and have a sense of urgency when it comes to delivering
exceptional customer service, keep reading to see if this role is for you
KEY RESPONSIBILITIES
- Opening and closing the Pro Shop, including nightly reporting and pass along
- Maintain Pro Shop cleanliness and tidiness at all times
- Maintain displays and rotate merchandise on a regular basis to ensure a fresh look in the Pro

Shop, sell Pro Shop merchandise
- Attend to the Reservations line, book tee times and answer inquiries
- Deliver excellent customer service in a friendly and professional manner
- Perform all duties in accordance with daily procedures
- Assist members/guests with questions and concerns
- Stay in constant contact with the Outside Services team
- Print cart plates as required
- Contribute to the coordination of all member and guest events and functions
- Maintain communications book
- Handle guest complaints in a friendly and professional manner, report complaints to the Director

of Golf
- Provide daily sales report to the Director of Golf
- Assist the F&B team when required
- Assist the Outside Services team when required
- All other duties as assigned

Requirements and Qualifications
- High school level English communication skills
- Prior experience in golf or front desk operations an asset
- Prior retail experience an asset
- Proficiency with Microsoft Office required
- Excellent public relations skills
- Must excel in customer service
- Proven organizational skills and an attention to detail
- Strong communication skills and a proven ability to work well in a team environment
- Be neat and professional in appearance

PHYSICAL ENVIRONMENT and REQUIREMENTS
- Work under pressure
- Work in a fast-paced environment
- Inside Pro-Shop (and sometimes outside in a variety of weather conditions)
- Must be able to lift 25 LBS
- Long periods of standing on your feet
- Must be willing to work morning shifts, evening shifts, weekends and holidays

Pheasant Run Golf Club is committed to providing a fair and equitable work environment and encourages
disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act
(AODA), Pheasant Run Golf Club will accommodate the needs of applicants with disabilities throughout
all stages of the selection process. If you need accommodation during the recruitment process, please
advise Human Resources.

accepting international applicants without a valid work permit. We thank all applicants for their interest.

Seasonal

**Salary**: $15.00 per hour

**Benefits**:

- Company events
- Discounted food
- Golfing discount for yourself and guests
- Pro shop Store discount

Schedule:

- 8-hour shift
- Morning, afternoon, and evenings, weekends and holidays

**Experience**:

- Retail Associates & Cashiers: 1 year (preferred)
- Customer Service: 1 year (preferred)

**Job Types**: Full-time, Seasonal
Contract length: 3 months

**Salary**: $15.00-$19.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Sharon, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)