Data Administrator

Company Overview:
Aveiro Sleep/Sleep Medix, a leading Sleep and Respiratory service provider, is dedicated to enhancing the well-being of individuals by offering comprehensive Home Sleep Apnea Testing (HSAT), CPAP therapy, and respiratory support services across Western Canada. We are seeking a dynamic Data Administrator to join our team.
- **Key Responsibilities**:_

**New Intake/ Indexing**
- Create new patient charts within our EMR system.
- Add new and existing patient referrals into the EMR and add patients to corresponding waitlists.
- Send correspondence to medical clinics to attain missing patient information, or incorrect referrals.
- Update/Correct patient demographics.
- Notify Customer Service team of incoming signed prescriptions.

**Processing Sleep Tests**
- Review patient demographics on Sleep Study
- Send sleep test to interpreting physicians
- Follow up with Clinicians for missing information such as sleep study data and questionnaires.

**Processing Interpretations**
- Sort incoming Interpretations from interpreting physicians
- Process completed interpretations
- Fax interpretations, prescription, and any other required documents to the referring physician
- Move patient files through the patient pathway

**Sending/ Drafting Letters**
- Generate and send a wide variety of letters, forms, and other correspondence to referring medical clinics and specialists
- Generate and send referrals for signatures
- Other letters as required by management or leads

**Authorizations and Consent to release information**
- Calling patients to obtain verbal authorization and documenting the verbal consent
- Creating invoices for release of information if requested by Insurance, or Lawyers offices
- Sending requested medical documents as per the company’s policy

**Other responsibilities**
- Check fax receiver regularly; sort and distribute faxes as required
- Check Data Admin inbox regularly; sort and respond to requests as required
- Assist with sleep study calling/booking as required
- Add new physicians and or clinics into the contact data base
- Assist medical clinics with questions regarding their patients, missing reports, status updates, maintain a good working relationship with all clinics on behalf of Aveiro Sleep/ Sleep Medix.
- Provide support to all Aveiro Sleep/ Sleep Medix employees related to Data Admin requests as required.
- **Qualifications**:_
- Strong attention to detail with the ability to accurately manage patient information.
- Excellent organizational skills to handle multiple tasks and prioritize effectively.
- Proficient in written and verbal communication.
- Experience with Electronic Medical Records (EMR) systems.
- Knowledge of medical terminology, especially related to sleep studies.
- Problem-solving skills to address discrepancies or missing information.
- Customer service skills to assist clinics and patients professionally.
- Administrative skills to draft accurate and professional correspondence.
- Ability to work collaboratively within a team.
- Effective time management to meet deadlines and maintain workflow efficiency.

About Synergy:
Synergy HR Consulting is a Human Resource Management and Recruitment firm providing comprehensive HR and Recruitment services to businesses across all industries in Western Canada. Collaborating closely with clients, Synergy builds engaged, empowered, and accountable teams, fostering long-term relationships and setting industry standards for exceptional HR and Recruitment support.

**Benefits**:

- Dental care
- Extended health care
- Life insurance

**Experience**:

- Data entry: 2 years (preferred)
- Administrative: 2 years (preferred)
- EMR systems: 2 years (preferred)

Work Location: In person