Sales Consultant

**Job Description - Sales Consultant**

**Functions**:

- Sales and marketing
- Maintain product and industry knowledge
- Administration
- Interdepartmental relations

**Competencies**:

- Sales and marketing
- Adaptability
- Maintain product and industry knowledge
- Analysis
- Administration
- Continuous improvement
- Interdepartmental relations
- Customer enthusiasm
- Judgement
- Organizing and planning
- Teamwork
- Communication

**Reports to**: Sales Manager

M**anagement/Business Skills Required**:

- Knowledge of sales procedures, processes, and follow-up
- Ability to receive customers
- Ability to effectively relate to customers of all backgrounds and to focus on customer enthusiasm
- Knowledge of company products (prices, models, series, options, warranties, vehicle maintenance, colors, standard equipment, specifications)
- Ability to network, follow-up on prospects, and ask for referrals
- Ability to counsel customers (regarding their likes, dislikes, needs)

**Work Orientation Factors**:

- Much customer contact
- Long hours
- Moderate stress
- Much contact with people in all dealership departments

**Position Summary**

The Sales Representative:

- Is focused on the process of understanding and meeting customer needs.
- Must have basic knowledge of automotive systems and thorough knowledge of prices, models, series, options, and other variations of the manufacturer’s products.
- Should know much about competitors’ products and prices.
- Should demonstrate sensitivity toward customers, and a strong interest in exceeding customers’ expectations
- Must have polished communication skills with customers, including the ability to present the dealership’s products and to pinpoint customers’ needs by interviewing and questioning.
- Must calculate cost allowances, fees, taxes, and down payments to arrive at the price of a vehicle
- Must work with the Sales Managers in completing sale contracts that meet the customers’ needs.
- Can address customer hesitation and resistance.
- Presents a positive image of the dealership, both in mode of dress and in a helpful and friendly attitude.
- In conjunction with the Sales Manager, determines personal sales goals and the methods by which those goals will be met, which affords the Sales Representative a structured method of building a clientele and achieving success.
- Works systematically not only in in the sales process but also in the process of handling the many administrative requirements of the position (i.e. paperwork, plans, reports and the maintenance of a prospect and owner follow-up system).

**What the Worker is Like**

The Sales Representative:

- May be hired with no prior sales experience or might come to the dealership with a background in other types of retail sales.
- Must have a positive attitude and bearing.
- Comes to each prospective sale with the same smile and engaging nature.
- Genuinely enjoys customers and engages them in purposeful conversations that gather information important to a sale, and probes for possible alternative suggestions and ideas.
- Works readily with numbers and can discuss the company’s products with accuracy and assurance.
- While capable of working with a Sales Manager, is an accomplished self-manager when it comes to using time productively.

**What the Work is Like**

The work of the Sales Representative
- Entails knowing the entire dealership thoroughly, department to department.
- Involves continual learning about new approaches to sales, new information regarding products, new administrative efficiencies, and customers.
- Requires building strong interdepartmental relationships, particularly with the Financial Service Managers, and paying close attention to the requirements of those individuals within the process of selling.
- Involves risk and satisfaction, long hours, and much teamwork.

**Work with one of Canada's largest privately owned automotive groups and one of Canada's 50 Best Managed companies.**

Murray Auto Group Winnipeg is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Reasonable accommodation is available to applicants with disabilities upon request.

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Application question(s):

- Do you have a valid Canadian driver's license?
- Are you eligible to work in Canada?

Work Location: In person