Scheduling Administrator- Afternoon/evening Position

**_Scheduler: Afternoon/Evenings ongoing 25-30 hrs/week (to start)_**
- Monday, Tues, Fridays 5-9pm
- Wednesdays & Thursdays 1-9 pm

**_ Possibility of increased hours In person Position in Chilliwack office (dog friendly work space)_**

**Job Summary**:
**_ Scheduling Administrator_**

Chilliwack Mountain Rd, Chilliwack, BC, Canada

**_ About the Job_**

**Scheduling Administrator Position - in office.**
- ** Mon, Tues, Fridays 5-9pm**:

- ** Wed, Thurs 1-9pm**

**Sometimes flexibility is needed to help cover holiday time or sickness of other staff.**

**Must love dogs as there are dogs in the home office environment. Must be able to drive as there is no bus route.**

Want to make a real difference in your community?

Working with Just Like Family Home Care is different from other home care companies and organizations. We offer opportunities for rewarding work with opportunities for growth.

Our team of hard-working, caring and compassionate caregivers is growing and we are looking for someone who is excited to grow with us

**_ Scheduling Administrator Position_**

**Expectations**:

- A typical day in this position is busy.
- ** This is an ON-SITE Position only, located in the Chilliwack office that is not on a bus route**:

- We require reliable transportation and consistent, punctual attendance.
- Just Like Family Home Care is a community leader in-home care services. We are devoted to quality care and a compassionate approach. We offer you the ability to work for a company that demonstrates community care and places kindness and compassion at the heart of everything that we do.

**Qualifications**:
**To qualify for this role you must have the following**:

- Canadian Work Permit/Permanent Resident/Canadian Citizen. (required)
- Ability to commute and reliable transportation is a necessity as this is an on-site position.
- Experience in administration, communications, or customer service.
- Experience using basic software for scheduling and communications.
- Must like dogs This is a home office and there are multiple dogs in the home.
- Experience in customer service, caregiving, administration, scheduling, or data entry are preferred, although not all are required.

**Job Duties**:
**The majority of the role includes**:

- Answering phone calls from clients and staff.
- Scheduling staff and accommodating schedule changes.
- Calling clients to inform them of scheduling changes.
- Adding new client shifts to the schedule.
- Pairing new clients with the appropriate caregivers for their needs.

**Relevant Skills**:

- A clear and professional phone demeanour.
- Motivation and a driven work ethic to complete tasks in a timely manner.
- The ability to work well independently and as part of a team.
- Tech-savvy adaptability for our diverse software and scheduling programs.
- The ability to prioritize tasks from most to least urgent.
- The capacity to work well under pressure and complete tasks in a timely manner.
- Multitasking and the ability to manage accounts throughout multiple locations.
- Innovative problem-solving skills.

Preference will be given to applicants with experience in administration, scheduling, communications, caregiving, or customer service.

**Perks**:

- Extended healthcare benefits after 3-month probation.
- Vision & Dental care are included in the benefits.
- Home office environment.
- Casual dress.
- Bonuses based on company growth and performance.
- Vacation time.

**Schedule**:

- on call for coverage if someone is sick or needs vacation time
- Weekdays as needed

We look forward to connecting with applicants

**About the Company**

Just Like Family Home Care is a local Canadian home care provider. We started here in the lower mainland and have locations throughout. We are a compassionate business based on person focused care in the comfort of the clients own home environment. Staff can make a real difference in their local community caring for individuals making sure they get the right type and amount of care. We customize the care each client receives and update their care plans as needs change. Having consistent caregivers working weekly with their specific clients is how we ensure there is rapport and that consistent care is in place.

**Salary**: $20.00-$24.00 per hour based on experience

**Benefits**:

- Extended medical dental benefits

Schedule:

- Mon-Friday

Ability to commute/relocate:

- Chilliwack, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative experience: 1 year (required)

Licence/Certification:

- Driving Licence (required)

**About Just Like Family Home Care**:
Just Like Family Home Care is a local Canadian home care provider. We started here in the lower mainland and have locations throughout. We are a compassionate business based on person focused care in the comfort of the clients own home environment. Staff can make a real difference in their local community caring for individuals making sure the