Host - Faro

1 week ago


Victoria, Canada Oak Bay Beach Hotel Full time

**Host - FARO**

The Host is responsible for assisting with the efficient and effective day to day customer management of the FARO. This will include greeting and seating guests in a timely and professional manner and assisting with any guest requests. **Open availability will be required for this position.**

**Responsibilities**
- Graciously welcome guests as they arrive while assessing their needs and directing them to the F&B outlet that best suits their requests
- Keep reservation and wait list details organized and properly communicated to the team
- Answer guest questions and manage special requests
- Be informed about all areas and offerings of the hotel and be able to direct guests appropriately
- Assist the F&B team in whatever way is needed
- All other duties as assigned

**Qualifications**
- Previous experience within the food and beverage industry, preferably in a luxury hotel.
- Sincere customer focus and true appreciation for the guest experience.
- Highly organized, able to prioritize the guest experience while supporting the F&B service team
- Proven ability to multi-task and set priorities based on a constantly changing business environment.
- Effective decision-making abilities coupled with sound judgment.
- Strong personal integrity with an innate desire to work in an ethical manner.
- Open availability will be required.

**Job Types**: Full-time, Permanent

Pay: $20.50 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

**Experience**:

- Luxury Hotel: 1 year (preferred)
- Food & Beverage: 1 year (preferred)

Work Location: In person


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