Member Solutions Centre Representative

5 days ago

CentreduQuébec QC, Canada Access Credit Union Full time

**Member Solutions Centre Representative**
**Full-time (17 month term), Flexible Location**
**Excellent learning environment with one of Manitoba’s Top Employers**

We wouldn’t be a top employer without the team we work with

**We value**:

- making a difference in the lives of our members and in our communities
- our employees, empowering them with opportunities to learn, advance and excel in an engaging environment
- our culture of innovation to test and implement new ideas challenging the status quo

**Position Summary**:
The Member Solutions Centre Representative provides a high standard of financial service to existing and potential members. As the first contact on all incoming telephone calls, the Member Solutions Centre Representative I contributes positively to the achievement of business development objectives responding to inquiries, processing transactions and promoting the full range of credit union products and services.

**Who are we looking for?**
- Grade 12 diploma or equivalent
- Business Administration or other post-secondary education would be considered an asset
- Minimum of 1-year previous experience in customer/member service role, experience within a member contact centre preferred
- Demonstrated desire to serve others in a friendly and professional manner
- Ability to identify and willingness to act upon sales and service opportunities
- Strong interpersonal and communication skills, both verbal and written
- Attention to detail with high degree of accuracy
- Ability to work in fast-paced environment and perform well under pressure
- Ability to prioritize using sound judgment to make timely and effective decisions
- Knowledge of Access Credit Union’s products and services
- Ability to follow standardized policies and procedures
- Basic knowledge of risk management within the financial industry
- Proficient computer skills

**What do we offer?**
- a welcoming and friendly team oriented culture
- competitive salary
- paid benefits that can’t compare: bonus program, clothing allowance, matched pension plan, paid extended health and dental care, generous vacation time, paid education and training, preferred loan and savings rates and many more perks

**How do you apply?**
- include your CV and cover letter

**We look forward to hearing from you

  • Member Service Representative

    2 weeks ago

    Lac du Bonnet, Canada Access Credit Union Full time

    **Member Service Representative** **Permanent Part-time** **Lac du Bonnet** **Starting salary - $19.00/hr** **Why should you join our team?** At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's...

  • Member Connect Representative

    5 days ago

    Member Experience - Member Connect (Contact Centre) Toronto, Ontario, Canada DUCA Financial Services Credit Union Full time

    Why DUCA? We're a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to...

  • Member Service Representative

    2 weeks ago

    Lac du Bonnet, Canada Access Credit Union Full time

    **Member Service Representative** **Permanent Full-time, Lac du Bonnet** **Starting salary - $19.00/hr** **Why should you join our team?** - At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's...

  • Member Service Representative

    2 weeks ago

    Lac du Bonnet, Canada Access Credit Union Full time

    **Member Service Representative** **Permanent Part-time, LAc du Bonnet** **Starting salary - $19.00/hr** **Why should you join our team?** - At Access Credit Union, we support a professional and innovative work environment with a corporate culture that uniquely embraces empowerment, accountability, and trust. We recognize and value each employee's...

  • Solution Specialist, Canadian Delivery Centre

    3 weeks ago

    Montréal, QC, Canada Deloitte Full time €57,000 - €92,000

    Solution Specialist, Canadian Delivery Centre - Future of Service (CCaaS) Apply now » Apply now Start applying with LinkedIn Montreal, QC, CA, H3B 4T9 Deloitte Job Type: Permanent Montreal, QC Brossard, QC; Montreal, QC; Quebec City, QC; At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations,...

  • Member Reception Agent

    6 hours ago

    Québec City, Canada Desjardins Full time

    The work mode arrangement for the position is full-time on site.The incumbent is responsible for welcoming members and clients in a courteous and dynamic manner, quickly acknowledging their needs and guiding them to the right representative or alternative distribution channel. The person in this role provides members and clients with general information on...

  • Client Service Representative

    5 days ago

    Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    Québec, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Solution Specialist, Canadian Delivery Centre

    3 weeks ago

    Montréal, QC, Canada Deloitte Full time €57,000 - €92,000

    Solution Specialist, Canadian Delivery Centre - Future of Service (CCaaS) Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Jan 13, 2026 Location: Montreal, QC, CA, H3B 4T9 Company: Deloitte Job Type: Permanent Work Model: Hybrid Reference code: 129845...

  • Solution Specialist, Canadian Delivery Centre

    4 weeks ago

    Montréal, QC, Canada Deloitte Full time €57,000 - €92,000

    Solution Specialist, Canadian Delivery Centre - Future of Service (CCaaS) Apply now » Apply now Start applying with LinkedIn Apply Now Start Please wait... Apply now × Apply for Job × × × Enter your email to apply Date: Dec 15, 2025 Location: Montreal, QC, CA, H3B 4T9 Company: Deloitte Job Type: Permanent Work Model: Hybrid Reference code: 129845...