Retail Sales Associate

4 days ago


Sherwood Park, Canada Custom Cellular Full time

_**HIRING AT OUR EMERALD HILLS LOCATION- #930,7000 EMERALD HILL DRIVE, SHEERWOOD PARK,AB**_

**Custom Cellular is an Independent TELUS/KOODO Authorized Dealer with 16 locations** **throughout Alberta and Northern BC**. We are seeking customer focused, energetic, friendly people who share our passion for Customer Service and the Telecom Industry

**Responsibilities**

As a Retail Sales Representative you will be responsible for:

- Providing Outstanding Customer Service to all Inbound/Outbound and/or Virtual Customers
- Selling and Promoting of all TELUS/KOODO Products and Services
- Determining needs of Consumer/Business Clients and suggesting the appropriate Products or Solutions to meet those needs
- Contacting our Customer Base regularly (phone/text) to offer After Sales Support or Sales Solutions as needed

**Qualifications**
- Ability to work in a fast paced environment
- Commitment to Customer Satisfaction
- Eager to Meet Store Goals and Targets
- Positive Attitude and Adaptable to Change
- Must meet minimum age requirements to sign Legal Documents (18 in Alberta; 19 in British Columbia)

**What's it in for YOU?**
- Competitive Hourly Wage plus Commissions. On Average, Retail Sales Associates earn **$15.00-$22** per hour with both Hourly and Commission, with our Top Representatives earning **$25-$30** per hour with Commissions factored in In Addition, Representatives earn extra income directly from TELUS through their TELUS One Program
- up to 40% off your Home Services through our Ambassador Program
- Health/Dental Benefits
- ATB Financial Discount Program
- Monthly Sales Incentives and various Manufacturer Incentives (including trips to the Super Bowl or NHL Finals)
- Continual Training and Staff Development

**Salary**: $15.00-$30.00 per hour

**Benefits**:

- Dental care
- Store discount
- Vision care

Flexible Language Requirement:

- French not required

Work Location: In person



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