Travel Assistant

4 days ago

Gloucester, Canada CFMWS Full time

**WHO WE ARE**
CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family support, organize charity events and make sure our members access retail, travel and banking discounts and customized financial services. At Canadian Forces Morale and Welfare Services (CFMWS), we love what we do. And we live it too.

**THE ROLE**
Under the supervision of Travel Services Manager, the Travel Assistant initiates TravelXpert claim for travelers. They book, confirm and record all flight through AMEX for NPF personnel. They book, confirm and record hotel/accommodation reservations for NPF personnel. They ensure accurate file management and reporting. In addition, they assist with set up of accommodation for participants, facilities, catering, special needs requirements, audio-visual equipment for national, regional or divisional conferences.

**QUALIFICATIONS NEEDED** Education, Certifications and Licenses**

College diploma or certificate in Tourism and Travel, Office Administration, or a related field AND some years of experience in Tourism and Travel or a related field

Certification with the Canadian Institute of Travel Counsellors, an asset

**Experience**

In organizing and planning for travel services

In providing travel information to clients regarding destinations, transportation and accommodation

In office administration

In maintaining filing systems

In data entry, data manipulation, record-keeping and retrieval techniques

In travel booking solutions such as SAP Concur, an asset

**Competencies, Skills and Abilities**

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

**LANGUAGE REQUIREMENTS**
English or French Essential, Bilingual an asset

Reading: Functional Level

Writing: Functional Level

Oral: Functional Level

**BENEFITS AVAILABLE** Health Benefits**: Drug coverage, travel insurance, dental, vision, life insurance.

**Work Life Balance**: A wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

**Perks**: Discounts through CF One Member Appreciation.

**OTHER INFORMATION**
This position has an assigned location and may allow flexible work options such as remote or hybrid work but the employee must be able to report to the assigned work location at their own cost if required. Remote work may be required depending on health and safety considerations.

The selection process will be done virtually.

**START DATE**

As soon as possible

**INCLUSION AND ACCOMMODATION**

Job Reference: CFMWS08326

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