Help Desk Analyst

We are seeking an Intermediate Help Desk Analyst for a 1-year contract opportunity in Edmonton, Alberta. This is an onsite role.Must haves:• 4 years – Experience as an Application Help Desk Analyst in working with external stakeholders, and providing assistance, troubleshooting, training to inquiries in large-scale enterprise applications (information on...

Position Title :: Intermediate Help Desk AnalystWork Location :: Edmonton, ABPosition Type :: ContractDuration :: 12+ MonthsHelp Desk Analyst works directly with end users to troubleshoot technical issues.Receive and respond to inquiries related to applications supported by the Help Desk.Advise inquirers of any resolution to an inquiry.Utilize Help Desk...

Client requires additional Help Desk Analysts to support the expanding Courts/Justices IT environment. The role provides operational backfill at the junior/intermediate level, enabling internal CTS staff to focus on service development and improvement initiatives. The Help Desk Analyst works directly with end users and external stakeholders to...

**Role: Help Desk Analyst - Intermediate** **Location: Edmonton, AB (Onsite)** **Duration: 12 Months with possible extension** **Zip Code: T5J 3W7** **Skills**: Experience in utilization of any of the following Help Desk software or equivalency: BMC Remedy, Cherwell, MS Team Foundation Server, Rational Clear Quest, HEAT, etc. Experience supporting...

Job TitleSenior Help Desk Analyst LocationEdmonton, AB, CAN (Remote within Alberta only) Duration12 Months (Possible Extension) ClientPublic Sector Pay RateC$40-C$50/hr Role OverviewThe Senior Help Desk Analyst provides advanced application and user support for enterprise-level systems, working directly with internal teams and external stakeholders. This...

Job DescriptionJob Overview :We are seeking a Senior Help Desk Analyst to support a growing IT environment for enterprise systems. The role involves providing technical support to end users, troubleshooting application issues, and ensuring smooth operation of IT services. This position requires strong problem-solving skills, effective communication, and the...

**INTERMEDIATE HELP DESK ANALYST** **Requisition #**: R24-3203 (JP435) **Location**:Edmonton, AB **Engagement Type**:Contract **Number of Resources required**:2 **Rate (CAD)**: Up to $51 per hour / Commensurate with related experience and market competitiveness **Term**: 8 months (2024-10-21 to 2025-06-30) with 24 month extension available (up to...

Title: Help Desk Analyst - SeniorLocation: Edmonton, Alberta (This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province.)Duration: 13+ MonthsScope:The Senior Application Support Analyst works directly with end users (both internal to the GoA as well...

Job DescriptionJob Summary :We are seeking a Senior Help Desk Analyst to provide advanced application and technical support to internal users and external stakeholders. This role requires strong troubleshooting skills, excellent communication, and the ability to work independently while managing multiple priorities.Key Responsibilities :Provide Level 2/3...

Title : Help Desk Analyst - Senior Location: Edmonton, Alberta (This resource will primarily work remotely; however, the resource may be required to attend meetings or work sessions in office on reasonable notice from the Province.) Duration: 13+ Months Scope: The Senior Application Support Analyst works directly with end users (both internal to the GoA as...