Shelter Resource Worker

1 week ago

Surrey, Canada Lookout Housing and Health Society Full time

Employment Status

Full-Time, Permanent

Location

Guildford Shelter, Surrey

Days and Hours of work

Sunday through Thursday
Shift times will be 07:00 - 15:00 Hours
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Night premium will be given to staff that work 50% or more of their shift between 0:00-08:00 Hours

Salary

**$27.92 - 29.60**depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Shelter Resource Worker (SRW) reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society, including following Lookout’s Code of Ethics. SRWs are direct service staff working within a 24-hour, 7-days-a-week emergency shelter for homeless adults who struggle with a variety of issues such as homelessness, addictions, and mental health. The SRW provides intakes, orientations, and support for guests entering the shelter. The SRW will connect with public service agencies relevant to the needs of the shelter guests.

Job Duties
- Provide support, supervision, and assistance to homeless adults who may be facing multiple barriers
- Accept referrals, and identify and share information with a variety of Lookout’s external resources
- Refer guests to a variety of community services
- Interview and provide basic necessities; ensuring a safe and supportive environment for all
- Complete required records and maintain statistical data
- Support others in the shelter who are in need of assistance
- Provide assistance for new staff
- Job duties are complex and may have a few disagreeable factor
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
- Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence
- Related Certificate; or minimum Grade 12 education, plus two (2) years of recent related experience; or equivalent combination of education, training, and experience
- Familiarity with community resources; such as addiction, mental health, income assistance and harm reduction
- Must have current Occupational First Aid Level 1 Certificate
- Crisis Intervention Skills (CPI), Naloxone and Trauma Inform Practice training is an asset
- Ability to work independently or in a team setting
- Strong ability to manage stress and organize workload
- Excellent communication, writing, documentation, and organizational skills
- Understands and maintains clientele/worker boundaries
- Ability to work with disadvantaged and challenging adults in a diverse environment
- Strong physical and mental ability to perform work tasks and operate job related equipment
- A minimum of two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
- Criminal Record Clearance - Vulnerable Sector required

Closing Date

Applications will be accepted until **August 19, 2025** at **5:00pm**

TO APPLY: Submit a cover letter and resume to:
ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU, Shop Steward

**Job Types**: Full-time, Permanent

Pay: $27.92-$29.60 per hour

Work Location: In person

  • Shelter Resource Worker

    1 week ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Casual **Location** Gateway Shelter, Surrey 7 minute walk from Gateway Skytrain Station **Days and Hours of work** 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’...

  • Shelter Resource Worker

    1 week ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Full Time Permanent **Location** Parkway Shelter, Surrey **Days and Hours of work** - Tuesday through Saturday - Shift times will be 08:00 - 16:00 Hours - Shifts are 7.5hours in length - Days of rest shall be consecutive. Schedule may change with two weeks’ notice - Probationary/qualifying period will be 488 hours with mid and end...

  • Shelter Resource Worker

    1 week ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Full Time Temporary until incumbent returns **Location** Gateway Shelter, Surrey 7 minute walk from Gateway Skytrain Station **Days and Hours of work** Tuesday through Saturday Shift times will be 00:00 - 08:00 Hours Shifts are 8 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’...

  • Shelter Resource Worker

    1 week ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Casual **Location** Parkway Shelter, Surrey 5 minute walk from Gateway Skytrain Station **Days and Hours of work** 7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’...

  • Shelter Support Worker

    4 weeks ago

    Surrey, Canada The Elizabeth Fry Society of Greater Vancouver Full time

    **JOB POSTING** **Job Title: Shelter Support Worker Status: Part Time** **Program: Rosewood, Surrey Hourly Rate: $25.22** **Hours: 15.00 hours/week (Line B7) Posting #: 24013-RS** **Schedule: Friday & Saturday, 1445 - 2215 Closing Date: Until filled** The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports...

  • Foxglove- Relief Support Worker

    1 week ago

    Surrey, Canada RainCity Housing and Support Society Full time

    RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa: n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh...

  • Outreach Worker

    4 weeks ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Full Time Permanent **Location** Guildford Shelter, Surrey **Days and Hours of work** Wednesday through Sunday Shift times will be 09:00 - 17:00 Hours Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’ notice Probationary/qualifying period will be 488 hours with mid and end point...

  • Clinical Resource Worker

    1 week ago

    Surrey, Canada Lookout Housing and Health Society Full time

    **Employment Status** Full Time Permanent **Location** Crawford Manor, Surrey 30 minute walk from King George Skytrain Station **Days and Hours of work** Wednesday through Sunday Shift times will be 23:00 - 07:00 Hours Shifts are 7.5 hours in length Days of rest shall be consecutive. Schedule may change with two weeks’ notice Probationary/qualifying...

  • Resource Worker Project Parent

    4 weeks ago

    Surrey, Canada Family Services of Greater Vancouver Full time

    **JOB OPPORTUNITY: Resource Worker Project Parent Fraser South** **Resource Worker Project Parent **Competition #90-23 **DO YOU WANT A MEANINGFUL CAREER, HELPING OTHERS? JOIN US!** About the Role At Family Services of Greater Vancouver, we’ve been helping people in crisis since 1928. As a non-profit, we help people develop skills and knowledge,...

  • Womens Support Worker

    1 week ago

    Surrey, Canada Atira Women's Resource Society Full time

    About Us: Atira Women's Resource Society, an award-winning nonprofit organization known for its inclusionary hiring practices and where a job is more than a pay cheque. We offer the opportunity to work alongside a remarkable group of women working to make the world a more just place, one woman, one child, one home, one job at a time. About the...