Loan Support Administrator

3 days ago

Mississauga, Canada goeasy Full time

If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you Recognized as **Canada’s Most Admired Corporate Cultures**, **GTA's Top 100 Employers,** one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces,** we want the best and brightest to join our team.

We are a publicly traded company on the TSX with over 4000% shareholder return since 2001, goeasy operates two main business units. Accredited by the Better Business Bureau, **easyfinancial** is our consumer lending business that offers secured and unsecured installment loans of up to $75,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future.

**PRIMARY JOB RESPONSIBILITIES**
- Review loan modifications forms, ticket completion with accuracy and compliant with regulatory requirements.
- Conduct regular audit reviews of loan modifications to identify errors, inconsistencies, and compliance issues.
- Follow up with Central Admin cumulative outages, report repeat on recurring errors.
- Analyze audit findings and recommend corrective actions to ensure adherence to policies, procedures, and regulations.
- Develop and update current process documents for Central Administration. Provide training and guidance to staff members on proper documentation practices and compliance requirements.
- Prepare reports on audit findings, and process improvements.
- Assist with ongoing projects, supporting team members.

**ATTRIBUTES & COMPETENCIES**
- 1 - 3 years’ experience within the Financial Services Industry in a related role
- Intermediate experience working with Microsoft products, specifically: Word, Excel & Outlook knowledge.
- Analytical and problem-solving skills
- Ability to think outside the box
- Excellent attention to detail and accuracy, as well as the ability to meet critical deadlines in a timely and effective manner
- Experience working in a fast-paced environment Able to work as part of a team and independently with minimum supervision
- Ability to multitask Adapts well to change Exceptional communication skills (both written and verbal English)
- Able to work under pressure and meet tight deadlines
- Ability to make decisions independently
- Capable of managing multiple tasks at once and prioritizing work
- Ability to create a sense of urgency in work and react quickly and appropriately to problems at the store level

**WORKING CONDITIONS**
- Fast-paced, multiple priority environment
- Considerable computer usage

**Why** **should** **you** **work** **for** **goeasy?**

To learn more about our phenomenal company please click the links below:

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