Claims Manager, Casualty

1 week ago

Montréal, Canada Northbridge Financial Corporation Full time

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard - and having fun at work - all while making a difference? Look no further than Northbridge.

Our Casualty & Litigation Claims Managers work hard to provide support to our Claims unit and are the first line of conversation for the adjudication team. They are responsible for providing technical guidance, coaching and management of claims staff, ensuring efficient and prompt service in the investigation, analysis, and settlement of claims. They keep track of Key Performance Indicators and ensure that each claim is adjudicated in a timely and accurate manner.

Our Managers are passionate about leading people; they continuously build and maintain engagement among the team. They have strong articulation and analytical skills, which make them effective communicators. Working in a collaborative leadership team, there is the opportunity for developing strategic initiatives which will allow our teams to stay on the forefront of new adjudicating methods.

In other words, they’re awesome. If you are too, consider joining us to support our Casualty & Litigation Claims Department.

**You’re great at**:

- Critical thinking and investigating
- Being patient, analytical, on top of having a problem-solving mindset
- Being a Leader, not just a Manager

**You have**:

- 7-10 years of Casualty & Litigation Claims experience
- Completed a 3 or 4 year Post-Secondary program
- Strong adjusting background with in-depth knowledge of CGL and Auto BI
- Exceptional communication skills, both written and oral
- Completion of a CIP/FCIP designation an asset

**We’re great at putting you first by**:

- Prioritizing your well-being (Wellness Program, flexible health benefits, employee assistance)
- Promoting balance (flexible schedules, generous time off, and work from home options)
- Supporting your financial health (employee share purchase plan, pension plans, discount on staff insurance)
- Helping you grow in your career (education assistance, internal mobility)
- Caring about the community and the causes you believe in (donation matching, team volunteering)

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

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