Client Service Associate

7 days ago

Vancouver, Canada Gravity Pope Full time

Our Vancouver Kitsilano shoe store is looking to fill the key role of part or full time Client Service Associate. This role is responsible for creating an atmosphere on the sales floor that fosters client realization, retention, and loyalty.

**Duties and responsibilities include**:

- Providing exceptional customer service at all times
- Developing, maintaining, and growing a personal repeat client base
- Actively working to reach individual and store sales goals
- Staying up-to-date on all product knowledge, company information, promotions, and campaigns
- Performing store operational duties, such as cleaning and stocking, as required
- Acting as an ambassador and bringing positive recognition to the gravitypope brand
- Superior customer service skills
- Genuine love of fashion
- Familiarity with gravitypope’s product, clientele, and brand
- Basic to intermediate computer skills
- Strong written and verbal communication and interpersonal skills
- Ability to multi-task and prioritize, as well as ensure a high quality of work completed within an acceptable timeframe
- High attention to detail
- Self motivated and goal oriented
- Capable of working independently and with others in a collaborative process

gravitypope offers a competitive wage, a comprehensive employer-subsidized benefits package, a generous employee discount package, as well as the opportunity to work in an entrepreneurial environment characterized by continued growth and strong business results.

**Commitment to Diversity and Inclusion**:
gravitypope wants all of their employees to be valued, appreciated and free to be who they are at work. We are committed to building a solid environment that supports inclusivity and diversity. This means we will not discriminate against anyone regardless of their gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship or any other aspect which makes someone unique.

**Job Types**: Full-time, Part-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Store discount

Schedule:

- 8 hour shift
- Weekend availability

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