Assistant Store Manager

1 week ago

Richmond, Canada Value Village Granville Full time

The Value Village on Granville Street is a **for-profit thrift boutique** located at 2354 Granville St. in Vancouver, formerly an Urban Barn. It offers a more curated selection of secondhand items, like designer clothing, vintage books, and art, but it is a smaller space with fewer categories than a standard Value Village. Unlike most Value Village locations, this boutique **does not accept donations**; those can be dropped off at other nearby locations.

About the store
- **What it is**: A for-profit thrift boutique with a more curated selection of secondhand goods.
- **Location**: 2354 Granville St..
- **What it sells**: Men's and women's clothing, accessories, vintage books, artwork, and designer clothing.
- **Donations**: The store does **not** accept donations.
- **Stock**: Its stock is sourced through its partnership with Big Brothers and Sisters of Canada.
- **Business model**: Value Village pays nonprofit partners for the donations they receive on their behalf, and then sells the items to generate revenue.

**Overview**

**Responsibilities**
- Assist the Store Manager in overseeing daily store operations, including staffing, inventory management, and customer service excellence
- Lead and supervise team members to achieve sales targets and maintain high standards of customer satisfaction
- Manage merchandising efforts to ensure attractive product displays and proper pricing strategies
- Handle POS transactions, cash handling, and bookkeeping with accuracy and integrity
- Coordinate training & development initiatives to enhance team performance
- Oversee purchasing decisions and inventory replenishment to optimize stock levels
- Implement marketing strategies to increase store visibility and sales
- Monitor sales performance and prepare reports for management review
- Ensure compliance with company policies, safety regulations, and store procedures

**Requirements**:

- Proven supervisory or team management experience within a retail environment
- Strong skills in negotiation, sales management, and customer service
- Proficiency with POS systems, cashiering, pricing, and merchandising techniques
- Administrative experience including bookkeeping, payroll, budgeting, and inventory control
- Excellent communication skills; bilingual or multilingual abilities are a plus
- Demonstrated leadership capabilities with a focus on training & development
- Organizational skills with attention to detail and time management proficiency
- Ability to handle cash handling responsibilities accurately and professionally
- Experience in marketing, store management, retail sales, and supervising staff is preferred
- Strong interpersonal skills including phone etiquette and conflict resolution abilities

This role is ideal for motivated individuals seeking to advance their career in retail management while making a positive impact on store performance.

**Job Types**: Full-time, Part-time, Permanent

Pay: $137,994.49-$158,090.87 per year

**Benefits**:

- Company car
- Disability insurance
- Discounted or free food
- Extended health care
- On-site gym
- On-site parking

Work Location: Hybrid remote in Richmond, BC V6Y 1P3

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