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Chief of Staff New

46 minutes ago

Toronto, Canada Varicent Full time

At Varicent, we’re not just transforming the Sales Performance Management (SPM) market—we’re redefining how organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the _2025 Forrester Wave Report for SPM_, _2023 Ventana Research Revenue Performance Management (RPM) Value Index_, _Gartner Peer Insights_, _2024 Gartner SPM Market Guide_, and _G2. _Our solutions are trusted by a diverse range of global industry leaders like T-Mobile, ServiceNow, Wawanesa Bank, Shaw Industries, Moody's, Stryker and hundreds more. Here’s why you’ll thrive at Varicent:

- **Innovate with Purpose: Build impactful solutions for customers worldwide.**:

- **Join Excellence: Work in a diverse, collaborative, and innovative team.**:

- **Shape the Future: Lead in redefining revenue optimization.**:

- **Grow Together: Unlock your potential in a supportive environment.**

Join us at Varicent—where your talent and ambition meet limitless opportunities for success

We’re looking for a dynamic and strategic Chief of Staff to serve as a trusted advisor and thought partner to our CEO. In this high-impact role, you will drive clarity, alignment, and execution across the organization, ensuring the CEO’s priorities translate into meaningful action and measurable results.

As the Chief of Staff, you will lead the Office of the CEO, manage the Deputy Chief of Staff, and partner with senior leadership to keep key initiatives on track, decision-making informed, and the business operating with focus and discipline. Your work will amplify the CEO’s leadership impact and foster collaboration across all levels of the organization.

**WHAT YOU WILL DO**:
**Strategic Partnership & Alignment**
- Work directly with the CEO to shape and drive strategic priorities across the business.
- Partner with senior leaders to align initiatives with the company’s vision and long-term goals.
- Anticipate risks and opportunities, distilling complex inputs into clear recommendations for the CEO
- Take notes, track follow-ups, and drive accountability on the CEO’s team goals and to-dos from key meetings and 1:1s
- Serve as a confidential advisor and sounding board to the CEO, providing candid perspective, testing assumptions, and supporting sound decision-making.

**Communication & Influence**
- Act as a liaison between the CEO’s office, leadership team, employees, and external stakeholders.
- Prepare for and help run key internal and external content, including company all-hands, strategy discussions, investor conversations, board meetings, and public facing events such as user conferences
- Draft and maintain briefing decks, onboarding materials, and tailored talking points for internal and external meetings, ensuring the CEO is equipped with clear, compelling narratives.
- Ensure consistent messaging and clarity in cascading strategic priorities.
- Monitor the CEO’s inbox to prioritize, triage, and follow up on communications, ensuring timely responses and alignment with priorities

**Leadership of the Office of the CEO**
- Manage and develop the Deputy Chief of Staff, providing guidance, mentorship, and oversight.
- Build a strong function that drives coordination, accountability, and execution discipline.
- Create scalable processes to ensure initiatives and meetings are well-prepared, follow-ups are tracked, and outcomes are delivered.
- Support CEO engagement in company events (e.g., RUGs, kickoffs) through preparation, coordination, and onsite logistics
- Optimize the CEO’s time and focus by managing priorities, protecting bandwidth, and ensuring attention is directed to the highest-value opportunities.
- Reinforce company values and drive organizational effectiveness by fostering alignment, transparency, and accountability across the leadership team.

**Program & Initiative Support**
- Lead special projects and CEO-sponsored initiatives, ensuring they are well-structured, executed, and aligned with strategic priorities.
- Provide oversight and support for executive-level projects (e.g., board preparation, CEO-driven customer initiatives, or cross-functional priorities requiring CEO sponsorship).

**SUCCESS OUTCOMES**:

- 1-3 Months_
- Establish trust with the CEO and leadership team.
- Build a working rhythm with the Deputy Chief of Staff to ensure alignment and coverage.
- Understand the CEO’s top priorities and begin coordinating execution support.
- Demonstrate clear impact by streamlining meeting preparation and ensuring high-quality outputs.
- Leverage the Deputy Chief of Staff to scale capacity across the business
- Regularly provide insights and recommendations that inform decision-making.
- 4-6 Months_
- Drive key initiatives from the CEO’s strategic agenda, showing measurable progress.
- Establish the Office of CEO as a trus