Store Manager @ Hot Topic Park Place Lethbridge

At Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees.

We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales targets, recruiting, development, and performance management. You’ll be a retail maverick that can handle anything that comes your way. You’ll be a believer in developing talent and providing the best customer service in the mall. In short, you’re a superhero.

**WHAT YOU'LL DO**
- Ensure that your store achieves the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
- Recruit, develop, and retain a super collaborative and passionate team to run your store alongside you
- Lead an operationally sound business; you’ll bring the right balance of organizational structure, delegation & autonomy, and customer first selling practices
- Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, schedules, and external factors that will affect business
- Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
- Run sales reports and use data to help guide your strategy to hit sales targets
- You’ve got the keys to the kingdom, and you’re not afraid to use them You’re willing to adapt to new technologies, communicate company policies & procedures, and control supply ownership (spending only as needed)
- Deliver the goods - you’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time
- Every Fellowship needs a Gandalf Ensure that you’re continually building a bench of equally talented, passionate staff through mentorship, recognition, and feedback

**WHAT YOU'LL NEED**
- At least 1-2 years of retail store management experience; you’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, and operations (payroll, reporting, scheduling, merchandising)
- A high school diploma or GED equivalent. If you have a degree, even better
- Roll with the punches Retail is a fast-changing industry and you like catching curveballs thrown your way
- Open-minded and inquisitive regarding pop culture fandoms & music trends
- The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 poundst Hot Topic, we’re passionate about a few things: music, pop culture, and creating the most amazing in-store experience for our customers and employees. We’re on the search for an Assistant Manager that will help lead the loudest store in the mall.

You’ll support the Store Manager in achieving store objectives with regards to hitting sales targets, recruiting, and development. You’re Harry Potter and Luke Skywalker rolled into one; you can handle anything that comes your way while driving sales and building lifelong relationships with our customers.

WHAT YOU'LL DO
- Support your Store Manager in achieving the sales plan and/or comp sales goals. It’s not all about the Benjamins, but then it kind of is
- Help recruit, develop, and retain a super collaborative, passionate team to run your store alongside you
- You’re the store’s #1 fan - you’ll create buzz and customer engagement through promotion of new products and use social media platforms
- Provide leadership around running an operationally sound business; you’ll bring the right balance of ops, delegation/autonomy, and customer-first selling practices
- Keep watch (like the Night’s Watch) on shrink/loss prevention, payroll hours, and associate schedules
- Collaboratively communicate with retail leadership and HQ partners on trends & customer feedback
- Run sales reports and use data to help guide your strategy to hit sales targets
- You’ll merchandise the store in a compelling way, leveraging planograms as a guide, while launching all promos on time. In short, you’ll deliver the goods
- Every Frodo needs a Fellowship In partnership with your Store Manager, you’ll develop your team of loyal associates that are high-performing and customer-focused

WHAT YOU'LL NEED
- At least 1-2 years of retail store management experience. If you love music and pop culture, you're in the right place
- You’ve led teams to success and want to experience more of it. You’ll have skills to pay the bills: communication, recruiting, operations (payroll, reporting, scheduling, merchandising), and be a developer of your peeps
- You have Avenger-like skills: communication, time management, professionalism, operations, and a drive to develop your peeps
- A high school diploma or GED equivalent. If you have a degree, even better
- Roll