Customer Service Team Member

2 weeks ago

Aurora, Canada Tim Hortons Full time

**We are currently growing our team, and are looking for an individual who is efficient, effective and able to operate in a fast paced environment. They will have the opportunity for growth within this role, as well as within management positions. Full & part-time positions available.**

**Morning or Afternoon Shifts available**

**Why you should apply**:

- You have a passion for guest service and creating exceptional guest experiences
- You enjoy multitasking and working in a dynamic fast paced environment
- You are positive, friendly and social with guests and team members
- You are energetic and have a strong work ethic within a team environment
- You pay attention to details and accuracy
- You are motivated to provide great service and are sales oriented
- You have previous experience in a customer service role
- You are reliable and have the ability to work flexible hours

**What’s in it for you**:

- A fun, flexible environment where guests are your neighbours, where co-workers are your friends and where simple acts make for a lasting impression
- Promotion from within in an environment focused on team and personal development
- Flexible schedules with consistent hours to ensure a healthy work-life balance
- Extended health, dental, and vision benefits for full-time employees.
- Thorough training program, discounts, and incentives

**Job Requirements & Qualifications**
- A wonderful smile and great attitude working with a team
- Good verbal communication skills in English - additional language skills considered an asset.
- Energetic, strong work ethic, flexible and the ability to learn and thrive with new skills and opportunities
- Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met
- Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-44 per week

**Salary**: From $16.50 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Aurora, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Food service: 1 year (preferred)

Work Location: One location

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