Customer Service Manager

5 days ago

Surrey, Canada CAN ASIA ENTERPRISES LTD. Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 to 40 hours per week
- Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
**Work setting**:

- Urban area
- Rural area
- Willing to relocate
- Computer products store
- Retail/wholesale establishment/distribution centre
**Tasks**:

- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold
- Implement price and credits policies
- Locate, select and procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets and monitor revenues and expenses
- Determine staffing requirements
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Plan, organize, direct, control and evaluate daily operations
- Recruit, hire and supervise staff and/or volunteers
**Supervision**:

- Staff in various areas of responsibility
**Transportation/travel information**:

- Willing to travel
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
- Standing for extended periods
**Personal suitability**:

- Adaptability
- Analytical
- Collaborative
- Creativity
- Efficiency
- Energetic
- Goal-oriented
- Hardworking
- Integrity
- Outgoing
- Positive attitude
- Proactive
- Quick learner
- Time management
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Interpersonal awareness
- Judgement
- Organized
- Team player
**Experience**:

- 1 year to less than 2 years
**Financial benefits**:

- As per collective agreement
**Other benefits**:

- Free parking available

  • Financial Customer Service Representative

    1 week ago

    Surrey, Canada Universal TV Service Centre Full time

    Universal TV Service Centre is seeking a full-time Customer Service Representative to join our team. This position will be responsible for providing support to our customers by responding to customer inquiries, resolving customer complaints and ensuring customer satisfaction. The Customer Service Representative will have a high level of customer service...

  • Customer Service Assistant

    1 week ago

    Surrey, Canada OK TIRE & AUTO SERVICE Full time

    **About us** OK Tire Surrey Scottsdale is a community-focused full auto service shop, dedicated to meeting local demand. From flat tire repairs and new tire installations to regular maintenance and engine swaps, we take pride in our work and deeply value the support of our community. We are continuously seeking motivated individuals to join our team and...

  • Customer Service Account Manager

    5 days ago

    Surrey, Canada Raffle Nexus Canada Inc. Full time

    **Customer Service Account Manager** Raffle Nexus is a software company that facilitates raffles for charitable gaming fundraisers. Our purpose is to assist non-profit and charitable organizations to make a positive impact on their chosen cause. The customer service account manager is a key role within the Raffle Nexus team, it directly serves Raffle Nexus...

  • Customer Service

    15 hours ago

    Surrey, Canada Restwell Sleep Products Full time

    **Company Overview** Restwell Sleep Products is a well stablised privately owned and operated manufacturer and distributor of mattresses, foundations, and other related sleep products. With over 35 years in business, our manufacturing location is based in Surrey, BC, and we supply some of Canada’s largest national retail chains, as well as hundreds of...

  • Help Desk Manager

    2 weeks ago

    Surrey, Canada Bouygues Energies & Services Full time

    Reporting To: P3 Services Manager Scope of Duties and Responsibilities: - Develop, improve, and track relevant Key Performance Indicators for the Help Desk Services for all BYES contracts. - Ensure the delivery of services in accordance with business systems, such as H&S, quality assurance, environmental management systems, financial systems,...

  • Customer Service

    1 week ago

    Surrey, British Columbia, Canada Neurocatch Full time

    NeuroCatch Inc. is a brain technology company focused on translating cutting-edge neuroscience into real-world solutions that help measure, test, and treat brain health. Our flagship platform provides an objective evaluation of cognitive function in minutes at the point of care, supporting clinicians, researchers, and performance teams across the globe.Our...

  • Customer Service

    2 hours ago

    Surrey, British Columbia, Canada NeuroCatch® Full time

    NeuroCatch Inc. is a brain technology company focused on translating cutting-edge neuroscience into real-world solutions that help measure, test, and treat brain health. Our flagship platform provides an objective evaluation of cognitive function in minutes at the point of care, supporting clinicians, researchers, and performance teams across the globe.Our...

  • Customer Service Manager

    7 days ago

    Surrey, Canada Carzone Motors Ltd Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Tasks**: - Manage staff and assign duties - Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales - Determine merchandise and services to be sold - Implement price and credits...

  • Managing Supervisor, Customer Service

    5 days ago

    Surrey, Canada Restwell Mattress Company Ltd. Full time

    Durée de l'emploi: Permanent - Langue de travail: Anglais - Heures de travail: 40 hours per week - Education: - Expérience: - **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience - **Work setting**: - Factory or plant - **Tasks**: - Direct and control daily...

  • Customer Service Manager

    5 days ago

    Surrey, Canada CAN ASIA ENTERPRISES LTD. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Urban area - Rural area - Willing to relocate - Computer products store - Retail/wholesale establishment/distribution centre **Tasks**: - Manage staff and...