Field Service Technician

**Join a Trusted Team. Build a Career. Make an Impact.**

**Harold Snow Service Group** has been a name trusted across Atlantic Canada since 1943. We’re the go-to team for installing, servicing, and repairing commercial food and laundry equipment for restaurants, hotels, healthcare facilities, and more.

**As we grow our service presence in Nova Scotia**, we’re looking for a mechanically minded, independent technician to join us on the ground floor — someone who’s hands-on, a real problem solver, ready to take ownership of their work, and loves travelling around the province.

**This isn’t your average service job**. It’s a chance to build something with us — backed by 80+ years of experience and strong demand for what we do.

**What You’ll Be Doing**

As our Field Service Technician, your job will be to:

- Troubleshoot and repair commercial food and laundry equipment
- Perform white-glove installations and preventative maintenance
- Talk directly with customers and help them decide: fix or replace?
- Coordinate with vendors and manufacturers to get technical answers fast
- Travel independently to customer sites around HRM and occasionally to Truro, Wolfville, South Shore, Moncton, and beyond
- Source your own parts, complete work orders, and keep records up to date
- Be an ambassador — most of our best work comes from referrals

When not at a client site, you'll work from our Dartmouth office/shop at Big Erics — sourcing parts, organizing your service calls, or completing minor in-house repairs.

**Who You Are**

You don’t need to have worked on this exact equipment before — we’ll train you. But you do need to be:

- Mechanically inclined with solid troubleshooting skills
- Comfortable working alone most days (you’re the face of the company)
- A good communicator — someone who can explain a problem and offer solutions
- Organized, punctual, and detail-oriented
- Someone who likes the idea of getting out of the shop and into the field

**What You Bring**
- High school diploma
- Valid driver’s license (company vehicle provided for work use)
- Strong mechanical and diagnostic skills
- Able to read and understand electrical schematics
- Experience in food/laundry equipment repair is a big asset (but not required)
- Excellent customer service skills
- Available for some overtime and on-call emergency work (paid)
- Comfortable using tools, tablets, and basic computer programs
- Willingness to travel for training (2 weeks in Newfoundland + 1 month vendor training)
- The following certifications are assets (but not required): WHMIS, Fall Arrest, Confined Spaces, Propane handling, Refrigeration, Red Seal, G-2 Gas, Electrician

**What We Offer**
- Full-time, permanent position - 37.5 hours per week
- $25-$35/hr to start (based on experience and certifications)
- Paid overtime for emergency calls
- Company Benefits
- Company vehicle provided during work hours
- All travel costs covered for training in Newfoundland and vendor locations
- Ongoing support from our experts in the field
- Flexible workdays: typically 8:30 AM-5:00 PM
- Independence and variety - no two days are the same
- Opportunity to grow as we build the Nova Scotia team

**Why This Job Is Different**

You won’t be just another technician. You’ll be a core part of our growth in Nova Scotia, helping us build a presence, reputation, and team from the ground up. If you’ve worked for big box service companies and felt like just a number, you’ll appreciate the respect, flexibility, and opportunity to make an impact here.

**How to Apply**

Interviews will be ongoing until we find the right person.

**Job Types**: Full-time, Permanent

Pay: $25.00-$35.00 per hour

Expected hours: 37.5 per week

Additional pay:

- Overtime pay

**Benefits**:

- Company car
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday
- Overtime

Application question(s):

- Are you able to meet the on site and local travel of this position without relocation immediately?

**Education**:

- Secondary School (required)

**Experience**:

- Appliance repair: 1 year (preferred)
- Equipment repair: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Willingness to travel:

- 50% (required)

Work Location: On the road

Application deadline: 2025-05-30