Corporate Accounts Manager, Food

2 days ago


Québec, Canada Ecolab Full time

Join Ecolab’s Food & Beverage team as a **Corporate Accounts Manager** **(CAM). **You will be responsible for managing a $20M+ total portfolio of Ecolab corporate customers and prospecting new customers. The CAM ensures that on-going relationships are maintained with customers while maximizing Ecolab’s offerings and profitability. The CAM role is responsible for actively pursuing opportunities to share and demonstrate the value of Ecolab innovations and digital offerings with customers. In this role you will become part of the next generation of sales leaders at Ecolab, leading and leveraging our digital transformation to drive value, cost savings and positive environmental benefits for our customers.

Reporting to the Corporate Accounts AVP for the **Food business** segment, the role will also have significant interaction and partnership with field sales, corporate accounts finance and marketing.

**Location**: Based in Montreal, Quebec with travel across Canada. 50% overnight travel will be required.

**Main Responsibilities Include**:
**Account & Customer Management**
- Identify key decision makers in assigned customers and cultivate relationships to ensure satisfaction and confidence in ALL Ecolab offerings, including digital and innovation.
- Develop a relationship strategy unique to each customer based on current and future needs that fosters a long-term, trusted relationship with Ecolab as a full-service cleaning and sanitation provider.
- Serve as the customer’s final “service guarantee” by ensuring that outstanding issues are resolved in a timely manner and to the customer’s complete satisfaction.
- Serve as the knowledge expert with respect to understanding assigned customer businesses and share this knowledge with other key internal partners to improve the overall customer experience provided by Ecolab.
- Communicate regularly within Ecolab to ensure all parties clearly understand the strategies necessary to meet assigned customers’ current and future needs.

**Business and Financial Management**
- Develop sales budgets for assigned customers that identify opportunities both within and outside the Food & Beverage Division.
- Develop and implement a pricing strategy in assigned customers that ensures both the Food & Beverage division’s and Ecolab’s overall revenue and profit objectives are met.
- Structure profitable deals that support both the needs of the customer and Ecolab and that are scalable to accommodate global framework arrangements.
- Using judgment and business knowhow, negotiate deals to closure balancing aggressive sales techniques with solid financial considerations - leverages understanding of growth versus profitable growth.

**Merchandizing Value**
- Leverage digital insights and tools consolidate and interpret data to create, communicate, and capture the value that Ecolab delivers to customers in partnership with the field and other internal partners,
- Effectively align the value Ecolab provides with customer needs and drivers to establish and/or strengthen deeply-rooted customer relationships.
- Coordinate overall Ecolab contact with assigned customers to ensure the appearance of Ecolab as a seamless organization that delivers cross-divisional offerings efficiently and effectively.
- Develop and implement tools to effectively measure customer satisfaction.
- Effectively represent Ecolab and the value we provide at industry and customer meetings.

**Account Prospecting & Enterprise Selling**
- Identify and prospect potential Ecolab Food & Beverage customers. Determine who the key decision makers and influencers are and effectively merchandize the value of Ecolab service and product offerings in alignment with the prospect’s key business needs and drivers.
- Collaborate with Global Account Managers on Leveraging knowledge of the full suite of Ecolab products and offerings, design/structure and deliver effective customer proposals that customize Ecolab product portfolios to address the unique needs of each prospect.
- Developing opportunities within existing and prospective customer accounts and successfully coordinate Ecolab resources cross-divisionally to create total solution proposals that effectively convert Ecolab capabilities into meaningful value for the customer.
- Evaluate opportunities and effectively sell innovation and digital offerings to existing and potential Ecolab customers drive new sales with a focus on digital capabilities.

**Minimum Qualifications**:

- BA/BS degree
- 5+ years of successful sales experience within a related field, and achievement of budget and growth targets.
- Bilingual, French/English
- Able to travel to the US for training/meetings
- Valid drivers license and acceptable driving record
- Proof of Covid 19 vaccination will be a condition of employment

**Preferred Qualifications / Experience**:

- Sales experience with a large, global, matrixed organization.
- Experience managing others either directly or indirectly.
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