Retail Assistant Manager

1 week ago


Laval, Canada Giggles Full time

COME JOIN THE PARTY

At Giggles, we create joy for our customers by making it easy to create unforgettable memories. Our Key Holders lead by example and possess the energy and enthusiasm to match our customers’ excitement while providing an exceptional shopping experience. We are knowledgeable about our products and services because we have the broadest and best selection of party goods in the industry. We inspire our customers with exciting concepts, themes, ideas and provide everything they need to bring their party to life.

WHAT DO YOU BRING TO THE PARTY?

If you can answer YES to the questions below then this is the job for you
- Do you possess prior retail experience?
- Can you lead others in a fast-paced environment?
- Are you helpful, passionate, and fun?
- Can you inspire and serve others?
- Are you adaptable and able to manage change?
- Are you results driven?
- Are you dependable and committed?
- Do you enjoy planning parties and events?

RESULTS MATTER

Key Holders ensure our store is always customer ready, and are responsible for the following:

- Open/Close the store (alarm activation/deactivation)
- Count and prepare tills for store opening, Count and balance tills at end of day.
- Perform customer service interventions at registers, including price overrides, discounts, refunds, exchanges, and other manual adjustments as needed.
- Review and validate that Daily tasks are completed as assigned.
- Solve customer related issues.
- Balloon orders prepped for next day.
- Put out merchandise, re-stock shelves.
- Day to day cleaning of store (Sales floor/counter/Backroom/breakroom/Bathroom and office).

Experience:

- Customer Service / Retail : 1 year (preferred)
- Keyholder, cash experience

If you have balloon experience that's a bonus.

**Salary**: From $18.00 per hour

**Benefits**:

- Store discount

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Work Location: In person


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