Transitional Housing Coordinator

George Schmidt Centre is a second-stage housing facility for adult men, located at Kinghaven Treatment Centre in Abbotsford, BC.

**Position**: Transitional Housing Coordinator

**Work Schedule**:Monday-Friday 8am - 4pm

**Union**: BCGEU

**Collective Agreement**:Community Subsector

**Grid Level**: Grid 35

**Job Summary**:
Working with multi-barriered, marginalized and vulnerable clients the Transitional Housing Coordinator will set the tone for the clients’ experience in the GSC transitional housing program. The Transitional Housing Coordinator assesses and ensures each client receives appropriate life and employment interventions and services. The Transitional Housing Coordinator assists clients from their introduction to the program, participation in the program and move out planning working towards independent living The Transitional Housing Coordinator is responsible for the delivery of trauma resiliency informed care, competency-based life management and employment focused workshop topics, occasionally driving clients to appointments and relevant events.

**Key Duties & Responsibilities**:

- Under the supervision of the Manager, Housing and Employment Services, interviews clients, gathers background information, determines client suitability for the transitional housing program, informs clients of transitional housing program policies and procedures
- Facilitates in-house group sessions in accordance with established client transitional housing programming
- Advocates for clients by problem solving in areas such as accessing community resources
- Provides crisis intervention in situations such as medical emergencies and client disputes
- Coordinates the maintenance, cleanliness, and safety of the client in the transitional housing program
- Ensures the client’s inventory of move in supplies are maintained
- Collects monthly rent and ensures clients are current and up to date on their rent
- Works closely with Ministry of Social Development and Poverty Reduction to ensure clients are registered with the Ministry (as required)
- Assists client’s in registering with the Food Bank
- Ensuring clients are accessing onsite medical, mental health services and pharmacy services
- Reviews and maintains related documentation as per BC Housing standards and guidelines
- Acts as a liaison with community agencies, and promotes and encourages community involvement
- Contributes to team practices and participates in planning, program development and policy recommendations
- Facilitates rent reviews
- Ensures information is uploaded into the BC Housing portal
- Assists with move in and move out checklist and procedures

**Case Management Abilities**
- Compiles, maintains, and ensures completion of all required documentation in electronic and physical case files, in accordance with the required standards and guidelines
- Provides and maintains the appropriate databases for tracking progress and statistics of each client for monthly reports to track milestones of transitional housing interventions, services and supports as clients progress towards independent living
- Provides transportation to attend programming events within the community
- Facilitates life skills and career-focused group workshops through face to face or virtual platforms through service delivery/and online discussions, workshops, assessments, and surveys in accordance with established guidelines
- Determines eligibility for financial supports and services for clients wishing to access funded training through third-party contractors
- Facilitates client access to the drop-in computer lab to provide assistance in navigating pre-employment, employment or labour related websites progressing towards a labour market attachment and or funding for occupational or skills training
- Advocates for and refers clients to career and community services within the community, career opportunities and provides monthly house meetings, supporting personal and career-related interventions and services
- Organizes and regulates special events including workshops, career fairs and hosting guest speakers by performing duties such as scheduling session times, booking facilities, and acquiring materials
- Provides services that target areas such as gaining work experience, training, skill enhancement, self-employment opportunities, and job search support
- Performs other related duties as required

**Skills and Abilities**:

- Strong understanding of BC Housing transitional housing programming
- Understanding of the Transtheoretical Model of Change Readiness
- Working knowledge of current employment issues, life/employability skills, the current landscape of local labour markets, trades and apprenticeships, harm reduction and trauma informed practice
- Thorough understanding of Canadian standard guidelines for career development practitioners
- Extensive experience working with multi-barriered men and community partners, specifically providing services and supports