Stewarding Supervisor

Summary

**find your place at park hyatt toronto**:Be a part of something bigger. Make a difference in the lives of those around you. Love where you work. Join a family that values respect, integrity, humility, empathy, creativity and fun.** **At Hyatt, diversity, equity and inclusion are at the core of our purpose, _to care for people, so they can be their best._

Be part of the team bringing in a new era of a Toronto legacy hotel. Recently renovated with striking architecture, art and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with distinct character highlighting our Yorkville location.

**WHAT ARE THE ADDITIONAL BENEFITS of WORKING AT THE park hyatt toronto?**
- Complimentary meal during shift
- Paid medical days
- Employer RRSP Matching Contributions
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Extended Health and Dental medical benefits for you and your dependents 30 days after joining
- Tuition reimbursement program

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**SUMMARY**

**About the Role - Stewarding Supervisor**

Stewarding Supervisor is responsible to assist the stewarding manager to enforce the highest possible cleanliness and hygiene standards in all food-processing facilities, as well as the operating equipment. Main responsibilities include dish room operations, night cleaning, back area cleaning and equipment maintenance, banquet plating and food running.

**Some of the responsibilities include**:

- Supervise the duties of all stewarding department employees, facilities, operations and costs.
- Supervise the sanitation, cleanliness, hygiene as well as quality level of products and services.
- Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed.
- Direct and assist Stewards in order to make clean-up more efficient.
- Ensure water temperature, and chemical levels are appropriate for cleaning and documented.
- Assist with event services team by transporting and ensuring adequate setups and equipment.
- Assist Chefs and kitchen staff with various tasks as needed.
- Check more specifically the proper use of chemicals and washing accessories.
- Coordinate with the Stewarding Manager in establishing minimum and maximum operating par stocks and supplies and approve storeroom requisition.
- Coordinate with the Assistant Food & Beverage Manager and Outlet Managers to check their requirements on the daily basis
- Assist in the location, movement and storage of banquet operational equipment.
- Assist in the stocktake of equipment and other items as required.
- Work closely with the Chef, Event Services and F&B Manager to anticipate guest needs.
- Work with all departments to ensure items that are required for service are available when needed.
- Take all necessary actions to reduce breakage of China and Glassware.
- Supervises employees’ ability to follow loss prevention policies to prevent accidents and control costs.
- Enforces proper cleaning routines for service ware, equipment, floors, etc.
- Enforces proper use and cleaning of all dish room machinery.
- Ensures all food holding and transport equipment is in working order.
- Ensures compliance with food handling and sanitation standards.
- Ensuring Stewarding staff have supplies, equipment, tools, and uniforms necessary to do their jobs.
- Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines.
- Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed.
- Ability to work well under pressure in a fast-paced environment.
- Ensures disciplinary procedures and documentation are completed according to Standard Operating Procedures.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Celebrates successes by publicly recognizing the contributions of team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Serves as a role model for the stewarding teams to demonstrate appropriate behaviours.
- Carry out any other reasonable task set by the Hotel’s Management.

**Qualifications**:

- At least 2 years' experience as a stewarding supervisor role
- Service focused personality is essential
- Must have a flexible schedule, be highly motivated and quality driven
- Detail-oriented yet able to excel while multi-tasking
- Able to accept responsibility and lead by example
- Computer skills as well as familiar with Microsoft Word, Excel, PowerPoint, and Outlook.
- Excellent communication skills
- Working in an unionized environment is an asset
- Hotel/Convention Steward experience is an asset

**Your team and working environment**:

- Must be able to lift up to 50-lbs
- Constant walking & standing
- Frequent lifting, crouching/bending/stooping/kneeling
- Occasional ascending or descending stairs and ramps; pushing and pulling
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