Birch - Team Leader

Wood's Homes is a not-for-profit mental health centre based in Calgary, with locations across Alberta. Our mission is to build good mental health and well-being so everyone can thrive in their community. Are you a passionate and dedicated individual interested in making a difference in the lives of children, young people and families? Are you committed to cultivating an inclusive culture that encourages, supports and celebrates diverse voices at every level? Then we want you to join the Wood's Homes team.

Wood’s Homes is searching for one (1) Team Leader for our Birch Program.
The Birch Program serves one youth between the ages of 12 and 17 years who has complex mental health and behavioral concerns that requires more individualized treatment service delivery and strengths-based support. The Birch Program was created as a specialized service to care for young people who are needing these extraordinary supports, and for whom therapeutic campus-based care or long-term hospitalization have not been seen as suitable options. The intensity of need of these young people can be such that they require a higher staff-to-client-ratio to effectively manage their significant risk to self and/or others (e.g., self-harm, physical violence, property damage). The program provides a structured environment with wraparound supports to facilitate greater opportunities for learning emotional and behavioral regulation, social skill development, and community connection to help improve functioning and belonging, and to help prepare the client for adulthood.

**Note**: The Birch program is designed with the specific needs for the one identified client/youth it serves. These needs include sensitivity and reactivity to peers and caregivers. This requires counsellors to be skilled in a variety of proactive treatment and restrictive procedures as well as have the ability to anticipate and keep self and others safe from potentially reactive behavior.

**Role Summary**:
Reporting to the Program Supervisor, the Team Leader is responsible for the day-to-day operational aspects of one program or department. The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

**Responsibilities**:

- Responsible for day-to-day operations for the unit or program area; Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
- Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
- Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Supervisor.
- Responsible for regular and consistent supervision, annual evaluation, and establishing a training program for all staff.
- Assumes financial accountability for petty cash, cottage books and direct client costs and that Licensing requirements are displayed and maintained.
- Participates in meetings, case management reviews and conferences related to client, program and the agency as necessary.
- Completes all required health and safety training
- Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
- Executes other responsibilities as required and assigned by the Program Supervisor.

**Qualifications**:

- Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
- A minimum of four (4) years’ experience working with young people and families.
- Demonstrated leadership skills.
- Highly developed theoretical understanding of milieu therapy.
- Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.
- Personal suitability.