Team Lead

1 week ago

Winnipeg, Canada Activate Games Full time

#EnterTheGame

The Team Lead at Activate works under the direction of the Store Leader. The primary responsibilities are to ensure customers receive a positive experience during their visit to Activate and to oversee all staff on shift, providing them with guidance and assistance as needed. They have overall expectations to lead by example, model behaviours around attendance, attitude, and attention to detail. **This is a full-time position at our Winnipeg East store located at 10-1150 Nairn Ave.**

**The Duties and Responsibilities**:

- Customer and Store Operations_

- Responsible to perform overrides at check-in, completing daily cash out sheets accurately, creating and receiving invoices, and taking payments
- Resolve customer complaints and escalate to the Store Leader as required
- Effective communication to their team and customers of the status of the facility including each room to ensure the best customer experience
- Aware of all Activate Programs, ensure they are applied in compliance with company standards
- People Leadership_

- Train new employees, lead with knowledge, maintaining a key focus on customer success
- Coach and foster relationships with incoming potential customers, existing employees and management
- Oversee staff and delegate tasks; supporting them throughout the scheduled shift
- Facilitate solution minded processes for customer questions, complaints and issues, lead and emulate Activate values
- Maintenance and Inventory_

- Understand and assess maintenance requirements related to inventory management and componentry
- Maintain the rooms by delegating cleaning, painting, and any required maintenance
- Receive, track, and maintain inventory for all maintenance, merchandise, and vending products and communicate needs to the Store Leader
- Identify maintenance needs and work with Store Leader on provisioning appointments when necessary, keep updated and accurate notes of related activities

**The Qualifications**:

- 1-2 years of previous experience in a similar role is preferred
- Must be able to work day/evening/weekend shifts
- Proficiency in MS Office and related software
- Strength in engaging customer relations
- Proficient in the use of hand and power tools
- Demonstrated collaborator and able to work with teams
- Ability to work various shifts starting as early as 8 am and ending at 1 am is required
- Previous experience overseeing a team of 10+ is an asset

**The Perks**:

- Competitive wage
- Benefits package
- Paid time off
- Casual dress
- Employee discount
- Fun and dynamic work environment
- On-site parking

**_ Successful completion of a criminal record check is a condition of employment for this position._

  • Team Lead, Insurance Advisors

    2 weeks ago

    Winnipeg, Manitoba, Canada Talent Acquisition Team at Westland Insurance. Text reply only. Full time

    We're searching for an Insurance Advisor – Team Lead. Are you searching for new possibilities? Westland Insurance Group Ltd has an exciting opportunity for an Insurance Advisor – Team Lead in St Boniface, MB. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland Westland is committed to...

  • Team Lead

    2 days ago

    Winnipeg, Canada Watsons Way Home Inc Full time

    We are currently in the process of opening a new home for Youth females aged 17 and up.Team Lead Job Description: Training new staff: Train new staff when assigned to do so, create a welcoming environment conducive to good learning. Scheduling: Complete the schedule, by the 15th of the month, for the following month. Fill open shifts with your team or any...

  • Team Lead

    2 weeks ago

    Winnipeg, Canada Activate Games Full time

    **DESCRIPTION OVERVIEW** Are you all about the future of gaming? Do you LOVE talking with people? Activate is looking to hire Team Leads to join our team at our newest Winnipeg location at 1150 Nairn Ave! Activate is Canada’s first full-scale interactive gaming facility. As a Team Lead, your primary responsibilities are to ensure customers receive a...

  • Team Lead

    3 days ago

    Winnipeg, Canada Moores Full time

    **Reports to Store Manager**: As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This Full Time position is...

  • Team Lead

    2 weeks ago

    Winnipeg, Canada Roots Full time

    Apply for the Team Lead role at Roots . WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always...

  • Team Lead

    6 days ago

    Winnipeg, Canada Roots Full time

    Apply for the Team Lead role at Roots. WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet. In addition to our customers, an intrinsic part of our success has always...

  • Team Lead

    6 days ago

    Winnipeg, Canada Roots Corp. Full time

    Outlet Collection Winnipeg - Store 249, 555 Sterling Lyon Parkway, Unit 505, Winnipeg, Manitoba, CanadaOverviewPosted Sunday, December 14, 2025 at 5:00 AMWHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision...

  • Team Lead

    2 weeks ago

    Winnipeg, Canada Roots Corp. Full time

    Outlet Collection Winnipeg - Store 249, 555 Sterling Lyon Parkway, Unit 505, Winnipeg, Manitoba, Canada Overview Posted Sunday, December 14, 2025 at 5:00 AM WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision...

  • Team Lead

    6 days ago

    Winnipeg, Canada Roots Corp. Full time

    Outlet Collection Winnipeg - Store 249, 555 Sterling Lyon Parkway, Unit 505, Winnipeg, Manitoba, Canada Overview Posted Sunday, December 14, 2025 at 5:00 AM WHY JOIN ROOTS? Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our...

  • Team Lead

    3 days ago

    Winnipeg, Manitoba, Canada Neo Financial Full time

    Join us to build a more rewarding financial future for all CanadiansAt Neo, we're on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn't for everyone. It's complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is...