Operations Leader

1 week ago

Grande Prairie, Canada DynaLIFE Full time

**Major Functions and Responsibilities**
- Provide supervision, oversight and direction of designated Patient Care Centres ensuring effective day-to-day operations
- Customer service responsibilities including but not limited to: developing and maintaining cooperative and positive working relationships with all key stakeholders, providing the highest possible service to patients, physicians, and coworkers.
- Ensures quality control standards are consistently and accurately performed. Taking corrective action for any deficiencies as per established protocols.
- Ensures that all equipment is properly maintained, calibrated and in top working order.
- Ensures safety policies and practices are followed as per established protocols.
- Provide technical guidance and support to employees.
- Maintain PCC budgets and ensure financial targets are met or surpassed
- Participate in cross functional team projects and meetings as assigned.

**Required Skills**:

- Excellent interpersonal communication skills, including verbal and written.
- Effective problem solving, decision making and conflict resolution skills.
- Basic to Intermediate skills in the Microsoft Office Suite.
- Resilient and able to deal effectively in a moderately stressful work environment while managing multiple competing priorities.
- Outstanding customer service skills.
- Effective time management skills.

Required Experience
- 3-5 years of laboratory pre-analytic collections experience.

**Minimum Qualifications**
- Completion of a recognized medical laboratory training program (Laboratory Assistant, MLT, CLXT).
- Knowledge of CPSA Laboratory Accreditation guidelines.
- Knowledge of Health Information Act.
- Knowledge of CAP accreditation guidelines.
- Knowledge of Dynalife policies in Quality, Safety, and Human Resources is an asset.
- Knowledge of HSAA collective agreement is an asset.

**Other Information**
- As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed
- All Dyna**LIFE** employees are required to be fully immunized against COVID-19 as a condition of employment.
- All persons newly hired to _Dyna_**_LIFE_** must show their confirmation of SIN letter/SIN card and government issued photo ID to Human Resources prior to commencing work.
- All persons hired to _Dyna_**_LIFE_**_ _must be authorized to work in Canada for any employer.
- Individuals hired into all positions must provide verification of their highest level of education.
- A security clearance will be required for employees newly hired to _Dyna_**_LIFE_**.
- A security clearance with vulnerable sector completed may be required for employees newly hired to _Dyna_**_LIFE_

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