Director, Records, Scheduling and Curriculum

**Job Description**:
**About the Division**:
The focus of the Students division is to serve and support the academic and non-academic growth and development of students. Our strength is in our approaches to peer-to-peer learning and student leadership by empowering students to work collaboratively with service areas and other students to grow holistically as individuals. The Students portfolio at Mount Royal broadly encompasses Student Experience & Success, Enrolment Management, International Education and Planning & Operations delivering support and services that are inextricably linked with the teaching and learning outcomes academic departments are tasked with achieving.

We support the University’s mission by assisting students, staff and faculty through a variety of departments, including: Admissions, Recruitment and Transfer Credit, the Office of the Registrar (Awards, Academic Scheduling & Curriculum, Records, Registration and Financial Aid), Student Success and Learning (Academic Advising, Student Community Standards, Student Experience, Student Learning Services),Access and Inclusion Services, Career Services, Wellness Services, Cougars Athletics and Recreation, the Iniskim Centre, International Education, Residence Services, Student Systems and Student Communications.

***About the Office of the Registrar**:
The Office of the Registrar supports the University’s mission by acting as an administrative hub providing student and faculty services in Registration, Financial Aid, Student Awards, Records, as well as Graduation and Convocation. The Office is also responsible for curriculum management and University scheduling services.

***About the Role**:
Reporting to the Registrar & AVP, Enrolment Management the Director, Records, Curriculum and Scheduling, has strategic and functional responsibility for the Records and Scheduling departments within the Office of the Registrar. Specifically, the incumbent will provide leadership to the Records and Scheduling teams by developing and guiding the implementation of the goals and objectives of the Enrolment Management unit. The incumbent will provide strategic direction to facilitate effective records management and graduation evaluations; develop and implement effective Scheduling processes to ensure a successful academic timetable for each semester; ensure effective and efficient implementation of policy, including fair and equitable treatment of all students; and oversee the curriculum process ensuring that each curriculum submission goes through the appropriate reviews and approvals. This position is responsible for the planning and execution of the student components for each Convocation ceremony every year.

This position has a high level of complex work that consists of leadership, project management, community engagement, operations oversight and staff supervision. The incumbent is expected to establish and lead a supportive work environment, establish best practices, inform decision making within the area, participate in the development and implementation of academic policies, and contribute to the creation and implementation of projects and new initiatives.

The incumbent is required to work closely and collaboratively with Deans, Associate Deans, Chairs, Advisors, Directors as well as faculty, staff and students across the institution. There is an expectation that this position will participate in the execution of the strategic plans to meet admission, enrolment and graduation targets each year.

***Responsibilities**:

- Provide strategic direction to Records and Scheduling to ensure their day to day work is in line with both Mount Royal’s and the Student Division’s strategic plans
- Provide operational direction and support to direct reports in a manner consistent with a collaborative work environment
- Engage in the ongoing collection and analysis of qualitative and quantitative data related to the area in an effort to continually improve business processes and service standards, as well as to achieve outcomes that are in line with the strategic enrolment plan
- Oversee the development and implementation of solutions for addressing service, reporting, personnel and/or related issues
- Provide strategic direction to the Records and Scheduling departments in regards to the implementation of new or planned changes to processes. This includes risk analysis and communication strategies for both internal and external clients
- Foster productive working relationships with senior administration, academic and administrative staff throughout the institution
- Establish and maintain relationships with members of professional associations, colleagues from other post-secondary institutions and government agencies to establish best practices and inform decision making in regards to registration management, financial aid and student award requirements and timelines
- Maintain a broad understanding of the relationship between policy, internal business procedur