Keyholder - Bosley’s By Pet Valu (Richmond, Bc)

2 days ago

Richmond, Canada KSK Ventures Ltd. Full time

We are looking for a passionate and experienced **Keyholder** to join our team at **Bosley’s** If you love animals and have hands-on experience in the pet industry, we want to hear from you

**Important Requirements**:

- **Experience in the pet industry is a must**:

- Ability to communicate in **Mandarin/Cantonese** is required.
- **Nail**trimming experience is **preferred**.

As a Keyholder at Bosley’s, you will play a key role in delivering exceptional customer service and promoting the well-being of pets through your expertise in both retail and animal care.

**Key Duties**:

- **Greet customers warmly** and assist them in selecting the right pet products and services.
- Provide expert advice on **animal care products** and grooming services, ensuring customers make well-informed decisions.
- **Handle cash transactions** accurately using our POS system.
- Maintain a **clean and organized sales floor**, ensuring products are displayed attractively.
- **Upsell related pet products** that enhance the customer experience.
- Use **excellent phone etiquette** to assist customers with inquiries.
- **Collaborate with your team** to achieve store goals and ensure a positive work environment.
- Stay **up-to-date on trends** in animal care and grooming.

**Qualifications**:

- Completion of **Secondary School** (or equivalent).
- **At least 6 months of experience** in the pet industry or working in a pet store environment.
- **Grooming experience** (trimming nails, bathing dogs, etc.) is an asset.
- Strong **communication skills** and customer-focused attitude.
- Ability to **work independently** as well as collaborate effectively within a team.
- **Experience with POS systems** and cash handling is preferred.
- **Flexible schedule**, including weekends and holidays.
- A **passion for animal care** and a desire to provide top-notch customer service.

**Compensation**:

- **Starting pay is $18 per hour**, with the potential for increases based on **experience** in relevant areas.

If your experience aligns with these expectations and you're ready to contribute to an exceptional customer experience, we'd love to meet you

**How to Apply**:
Please submit your resume. Applicants who meet our qualifications will be contacted for an interview.

Join our Bosley’s team and help make a difference in the lives of pets and their owners

**Job Types**: Full-time, Part-time

Pay: From $18.00 per hour

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Shift:

- 4 hour shift
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift

Work days:

- Monday to Friday
- Weekends as needed

**Language**:

- Cantonese (preferred)
- Mandarin (preferred)

Work Location: In person

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