Parts Advisor

3 days ago

Edmonton, Canada GM Full time

Don Wheaton Parts Department is looking for a **Parts Advisor** We are currently searching for an experienced automotive parts person to join our team of professionals. We offer a comfortable work environment and strive to provide the highest quality service to our customers. We are looking for an individual who can help uphold this standard.

**Job Duties**:

- Efficiently help customers select parts and provide internal and external customers (retail and shop) with high-quality service.
- Answer telephone calls, indicate prices, and provide any other information.
- Take orders for parts by telephone, technician counter, retail counter, and wholesale accounts.
- Receive payments from retail customers.
- Handle customer complaints immediately and according to the dealership's guidelines.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Customer relationship skills including listening and the ability to communicate effectively.
- Excellent verbal communication and writing skills.
- Ability to manage customer complaints and resolve difficult situations.
- Organized and strong attention to detail.
- Ability to follow set and standard procedures.
- Excellent time management skills and the ability to multitask.
- Flexible and open to change; take on special tasks as needed.
- Ability to work independently and take self-initiative
- Must have a valid driver's license and a clean driver's abstract.
- Strong knowledge of automotive parts and technical/mechanical repairs.
- Basic computer skills.

**Why Work for Don Wheaton Parts Department**:

- Comfortable and clean work environment.
- Competitive work benefits package.
- Paid time off.
- Dynamic workflow with room to grow inside the company.- We thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest_

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