Vice President, Independent Living

_**The Neighbourhood Group (TNG) is a multi-service agency that includes Central Neighbourhood House, Neighbourhood Link Support Services and St. Stephen’s Community House**_

**JOB OPPORTUNITY Job# TNG2025-73**

**POSITION TITLE**:Vice President, Independent Living

**DEPARTMENT**:Independent Living

**STATUS**: Regular Full-time, Non-Bargaining Unit

**# HRS / WEEK**:35

**REPORT TO**:President and CEO

**SALARY RANGE**:$ 122,800.00- $ 138,150.00 per annum

**GENERAL DESCRIPTION**:The Vice President Independent Living (Vice President) reports directly to the President and CEO of The Neighbourhood Group Community Services (TNGCS) and provides strategic leadership, direction and oversight of the growth, innovative development, implementation, and evaluation of affordable programs and services for older adults living in the community across Toronto. The incumbent is a leader on health system planning and cooperation. Programs and services are geared to a vulnerable often high-risk client population of older adults living in the community/home setting and include but are not limited to:

- Homecare, In-home Services, Supportive Housing, Home at Last, Homemaking, Respite Care
- Adult Day Programs and Stroke Survivors
- Client Intervention Assistance, Case Management
- Meals on Wheels
- Transportation and Toronto RIDE
- Senior Active Living Centres, Congregate Dining, Chinese Program, Social and Recreational Programs

The incumbent is accountable for achieving Independent Living (IL) objectives and leading the commitment to improve the client and family experience by providing quality care, ensuring value for money in a constrained funding environment, and earning the trust of the social services and health system and community partners to support older adults as they transition across the continuum of care. They ensure the operations promote the delivery of effective high-quality seniors’ services to meet the needs of the neighbourhoods and communities served and achieve the best possible client outcomes within the context of a balanced budget, available resources, government funded priorities and alternative funding strategies for independent living programs and services.

**MAJOR DUTIES**:

- Participate in implementation of the goals and objectives established in conjunction with the CEO and the Board, as well as providing strategic advice related to both opportunities and threats facing the organization’s independent living programs and services.
- Reflect mission, vision, values, and principles of TNGCS in all aspects of the IL department’s programs and services.
- Ensure TNGCS is well represented in the community. Develop new strategic partnerships and maintain a variety of key external partnerships including Ontario Health Teams, community members and other service providers.
- Ensure that community needs are being met through a process of needs assessment, priority
- setting and creative program development.
- Maintain current knowledge of trends and areas of growth and funding in the sector.
- Responsible for the planning, communication and effective management of all IL programs and services.
- Lead, motivate and supervise direct reports and over 200 indirect reports. Provide coaching and direction as needed.
- Act as Privacy Officer for TNGCS; ensuring full compliance across TNGCS with all privacy legislation and requirements.
- Develop and implement strategies to ensure TNGCS is identified as a health sector leader in key IL service areas set through the strategic planning process.
- Innovate, initiate the planning and development of new programs in response to identified community needs and opportunities to further the mission of TNGCS, including programs that may not have previously existed in Canada.
- Responsible for operational planning, monitoring and evaluation of all IL programs and services in accordance with funder and TNGCS requirements.
- Ensure all staff are properly oriented and trained to carry out their core responsibilities effectively, and professional development activities are planned as needed. Ensure that regular staff and team meetings and retreats are held with active staff participation.
- Ensure all staff are properly supervised and evaluated, ensuring that regular meetings are held, and regular staff evaluations are undertaken.
- Prepare and monitor program budgets and ensure accurate and timely financial reporting to funders.
- Responsible for resource development in the public and private sector in cooperation with TNGCS’s Philanthropy and Communications Department.
- Educate stakeholders and/or influence public policy individually or in a coalition to protect services and promote the agenda of IL.
- Ensure the day to day operations of the department are compliant with applicable legislation.
- Develop and ensure that TNGCS policies, procedures and principles are followed by all IL staff.
- Ensure that the CEO is apprised of community and staff issues that impact TNGCS,