Customer Service Team Member

1 week ago


St Catharines, Canada Mac Outpost St Catharines Full time

Customer Service Team Member

Mac Outpost St Catharines has been in business

for over 26 years: helping consumers, personal and small

businesses alike, with sales, repairs, training, and having a better

understanding of their equipment and what is available to

help them.

**Hours of employment**

Be available for possible Saturday hours

**Starting Wage**

We are offering a starting wage of $17.20 per hour or higher depending on experience

**Prerequisite**

Apple Computer and/or iOS device repair knowledge a definite advantage.

Having an excellent understanding of macOS and iOS Devices and the related software operating system to support clients with iOS devices and macOS computers eg. iPhone, Apple Watch, iPad, iMac, MacBook etc

**Responsibilities**

Gathering information from clients for service repair intake

Repairing and maintaining Apple computer and/or iOS devices

Be upfront, honest and hardworking to connect with our clients, creating great relationships

Have clear written and verbal communication skills.

Must be willing to complete initial and continual on-line training modules to meet job requirements

Drop off resume to:
353 Lake St., Unit #14

St. Catharines, ON L2N 4H5

**Job Type**: Part-time

Pay: From $17.20 per hour

Expected hours: 20 - 24 per week

Additional pay:

- Overtime pay

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- St. Catharines, ON L2N 7G4: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



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