Full Time Lead Administrator

6 days ago

Kanata, Canada Inertia Physio+ Full time

**Inertia Physio+ Full Time Lead Administrator Position Job Description**

We are a multi-disciplinary Physiotherapy clinic offering an array of therapy services. We are looking for an exceptional person to efficiently operate the hub of our clinic - the front desk Key responsibilities include customer service and keeping the clinic running smoothly. We're looking for someone to commit to the position long term.

This is a multi-faceted full time lead administrator position with responsibilities over and above the part time staff.

**Minimum Job Responsibilities**
- All aspects of client care and providing an exceptional client experience
- All aspects of clinic operations day to day including cleaning and laundry
- Managing Jane software system for scheduling, patient charts, billing and balancing
- Practitioner support
- Place value on and offer continued support to the growth and success of the clinic and creating the best team and environment possible
- Support clinic owners with various projects and tasks as they come up

**Lead Administrator Responsibilities over Basic Job Role**
- Manage part time reception staff - performance, training, scheduling, hiring
- Manage third-party billing
- Manage Social Media, Google My Business and Search Engine Optimization Campaign along with the SEO specialist we work with
- Marketing and clinic growth
- Work environment and relationships
- Initiate and plan community events and fundraising/community outreach
- Create pay information for bookkeeper bi-weekly
- Be the point person outside of owners

At our front desk, you will be the first point of contact for our company. It is important that you can portray our vision of a calm, warm and welcoming environment. In a customer-based industry, superior customer service is of utmost importance to us. Our customers need to know they are our priority.

Secondarily, you should be able to streamline office operations and execute all front desk activities to the highest quality standards. Multi-tasking, initiative taking and critical thinking skills are essential. Professional and courteous interactions with people are a must.

**Minimum Requirements**
- Education and/or work experience in office administration and/or customer service
- Highly organized and efficient with a strong attention to detail
- Strong verbal and written communication skills
- Electronic proficiency in Microsoft Office, Google Documents, other software programs and office equipment
- Customer service attitude and ability to stay calm and be professional at all times
- Critical thinker and problem solver - ability to be resourceful and proactive
- Adaptability
- Multitasking and time-management skills
- Professional attitude and appearance
- Proactive, self-motivated, takes initiative
- Shifts are generally roughly 7:30-3:30pm Mon-Fri, with some degree of flexibility, mostly on finish time. You could also choose to work the late shift until 7:30pm at your discretion.
- Some degree of flexibility to work as a reception team to cover each other for days off or shift switches as needed

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$25.00 per hour

**Benefits**:

- Flexible schedule

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

COVID-19 considerations:
We continue to clean and sanitize to keep the clinic a safe space. Masking is a personal decision.

Work Location: In person

  • Full Time Office Administrator

    2 weeks ago

    Kanata, Canada ActiveCARE Physio and Sport Medicine-ORLEANS Full time

    **Type**: Full Time/Part Time Office Administrator **Location**: Kanata **Wage**: $18-$19 **Benefits**: Option to enroll in our benefit plan after probationary period. **Vacation**: Two weeks paid vacation ActiveCARE Physio & Sport Medicine-Kanata, Is looking for either a part-time or full-time office administrator who are passionate about helping...

  • Part Time Leading to Full Time Associate Dentist

    4 days ago

    Kanata, Canada Yazdani Family Dentistry Full time

    We have an exciting opportunity! We are seeking enthusiastic PART TIME LEADING TO FULL-TIME Associate Dentist to join our growing team! - NO EXPERIENCE IS NECESSARY. New grads are welcome!_ Welcome to Yazdani Family Dentistry in Kanata! - Our core values are trust, integrity, excellence, kindness and customer service._ We offer an enjoyable and supportive...

  • Full Time Banquet Lead

    4 days ago

    Kanata, Canada Brookstreet Hotel Corporation Full time

    Looking for employment and want to stay ahead of the competition? Do you want to work for a place that knows how to work hard AND have fun? If you’re ready to break the bonds of chain-affiliated hotel regimes and achieve service excellence, Brookstreet is the place to be! This 276 room luxury hotel is located in the heart of Ottawa’s high tech community...

  • Full Time Dental Administrator

    2 weeks ago

    Kanata, Canada Yazdani Family Dentistry Full time

    We have an exciting Full Time Dental Administrator position at our Kanara office!_ - Our core values are trust, integrity, excellence, kindness and customer service._ We offer an enjoyable and supportive team environment of dental professionals and administrators. We are looking for enthusiasm to grow, and to grow with us and be a part of our family! Why...

  • Full Time Dental Administrator

    6 days ago

    Kanata, Canada Yazdani Family Dentistry Full time

    We are growing and looking for a Full Time** EXPERIENCED** Dental Administrator to join our team. - Our core values are trust, integrity, excellence, kindness and customer service._ We offer an enjoyable and supportive team environment of dental professionals and administrators. We are looking for enthusiasm to grow, and to grow with us and be a part of our...

  • Looking for Full-time Dental Administrator

    6 days ago

    Kanata, Canada Dentistry at Kanata Full time

    Our office is expanding and are looking for a great member to join our team Dental Experience a must Our office culture is collaborative and supportive of each other. We offer a great work environment where you can further your career and feel motivated to learn. **Daily tasks include**: - Greeting office visitors and managing patient intake - Scheduling...

  • Full Time Receptionist

    3 days ago

    Kanata, Canada La-Z-Boy Ottawa & Kingston Full time

    **BASIC FUNCTION**: This person is responsible for ensuring front desk telephone, customer service and administration duties are conducted in a pleasant, accurate and efficient manner. Able to prioritize and organize multiple tasks. **SPECIFIC DUTIES INCLUDE**: **Reception**: - Greet customers and guests at the Reception desk and handle inquiries as...

  • Full Time and Part-time Receptionists

    3 days ago

    Kanata, Canada ActiveCare Medical Services Full time

    Looking for one Full time receptionist to work Monday - Friday 8:30-4:30pm Also 2 part -time receptionists to work in our evenings 4-8pm with also Saturday availability 8:30am-1:00pm Duties include : Answering phone calls, triaging patients at the front desk, doing faxes that come in the system, mail, any tasks from the doctors, rooming patients,...

  • Full Time Dentist

    6 days ago

    Kanata, Canada Yazdani Family Dentistry Full time

    We have an exciting opportunity! Our office is growing and we are seeking enthusiastic FULL-TIME Associate Dentist to join our growing team. Welcome to Yazdani Family Dentistry in Kanata! - Our core values are trust, integrity, excellence, kindness and customer service._ We offer an enjoyable and supportive team environment of dental professionals and...

  • Full Time Dentist

    6 days ago

    Kanata, Canada Yazdani Family Dentistry Full time

    We have an exciting opportunity! Our office is growing and we are seeking enthusiastic FULL-TIME Associate Dentist to join our growing team! Welcome to Yazdani Family Dental in Kanata! - Our core values are trust, integrity, excellence, kindness and customer service._ We offer an enjoyable and supportive team environment of dental professionals and...