Receptionist

**Receptionist II**

**Diamond Spring Lodge**

**Position Type**:Part - Time

**Hours Per Pay Period**:30

**Hours of Work**:0830h to 1630h **Wage Range**:$24.86 to $25.86

**Closing Date**:December 24, 2024 at 4:00 PM

**Schedule Rotation**: Sunday and Mondays

**Job Role**

Reporting to the **Community Manager**and/or designate, the Receptionist II carries out administrative tasks while promoting a high standard of customer service, professionalism, and Homeland Housing policies, procedures, rules, regulations, and guidelines.

**Job Duties**

1. Represents the site in receiving residents, staff, and the public in a positive, helpful manner, and demonstrates Homeland Housing's Mission, Vision, and Values;
2. Greets and communicates with residents, guests, staff, volunteers, and visitors in a courteous, professional manner;
3. Answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;
4. Redirect calls as appropriate and take clear, concise messages when required;
5. Maintains a clean, safe, fully stocked, and well-organized reception area;
7. Prepares rent rolls and reconciliations;
8. Assists with resident move-in and move-outs;
9. Prepares and codes invoices, including matching with receiving slips;
10. Prepares or assists in the preparation of purchase orders;
11. Updates resident and employee information and lists;
12. Maintains key and key fob databases;
13. Prepares petty cash and resident trust account reconciliations;
14. Staff scheduling, including on-call responsibilities for scheduling short-notice employee absences;
15. Attends Staff and Workplace Health and Safety Meetings, prepares meeting minutes and agendas;
16. Orders office supplies; and

17. Supports managers and supervisors with project work as time permits.

**Knowledge, Skills, and Abilities**

**Education, Training, and Experience**
- Strong English communication skills are required; both written and verbal;
- High school diploma or equivalent;
- Previous office experience, with solid skills in Microsoft Office;
- Previous experience using YARDI® property management software;
- Previous experience using electronic employee scheduling and timekeeping software;
- Clear Vulnerable Sector - Criminal Record Check;
**Skills and Abilities**
- Ability to establish and maintain effective working relationships with residents and their families, site leadership, and departmental employees.
- Ability to organize and prioritize work, meet schedules and deadlines.
- Ability to anticipate needs and take the initiative to complete work in the absence of direct supervision and constant direction;
- Strong communication skills and professionalism when dealing with residents and the public;
- Effective, respectful verbal and written communication.
- Ability to maintain confidentiality and diplomacy.
- Demonstrates initiative and ability to work with mínimal supervision.
- Ability to demonstrate tact, diplomacy, empathy, and patience in providing quality services to residents; and
- Attention to detail and problem solving.
- Must be responsible for maintaining self-wellness and reduced absenteeism.
- Attention to detail and problem solving.

**Other**

Competition: #HH-HR-REQ 2032

**Job Type**: Part - Time

Weekend shift premiums

Only those selected will be contacted for an interview.

**Job Type**: Part-time

Pay: $24.86-$25.86 per hour

Expected hours: 15 per week

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift

**Experience**:

- Senior Care: 1 year (preferred)
- Office Adminstration: 2 years (preferred)
- Receptionist: 1 year (preferred)

Work Location: In person