Part-time Massage Chair Technician

3 days ago

Grande Prairie, Canada Smarte Carte Canada, Limited. Full time

Part-Time Massage Chair Technician - Grande Prairie, AB

$33 / hour

Plus mileage reimbursement

Approximately 1.5 hours bi-monthly - Flexible Schedule Great Opportunity for someone looking for Additional Income, great for retiree

Night, weekend, and holiday may be required

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.

BASIC FUNCTION

Seeking a self-motivated individual for a part-time Massage Chair Technician. This position will be responsible for maintaining the massage chairs at the Planet Fitness location in Grand Prairie Area. Duties will include, but are not limited to: repairing and maintaining massage chairs as needed. This requires the use of an app which documents the work performed. This is an as needed (on-call) position approximately 1.5 hours of work bi-monthly.

KEY RESPONSIBILITIES

Inspect and perform maintenance on equipment, (massage chairs).
Complete and submit all necessary reports in an accurate and timely manner.
Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (canvas app on phone).
Other duties as assigned by management.

EXPERIENCE

Minimum 3 years in a customer service role.
3 years of field-based product support experience (route) is preferred.
Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

PERSONAL CHARACTERISTICS

Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
Organized and able to manage multiple priorities effectively.

EDUCATION

Technical degree or similar preferred

CERTIFICATIONS/LICENSES

Driver license required

PHYSICAL REQUIREMENTS

Lift 40 lbs. to waist height
Push/Pull 75-100 lbs.
Bend and stoop, walk and stand for long periods of time
Visual acuity/manual dexterity to perform mechanical and electrical repairs

Experience
Required
3 year(s): Customer Service
Preferred
3 year(s): Prior field-based support experience (route)
Some level of mechanical and diagnostic aptitude, including root-cause analysis - company training provided.
Education
Preferred
Technical/other training or better in Electronics Technology or related field
Licenses & Certifications
Required
Drivers License

**Skills**:Required
Computer
Troubleshooting
Communication
Customer Service
Prioritizing
Time Management
Behaviors
Required
Dedicated: Devoted to a task or purpose with loyalty or integrity
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Motivations
Required
Self-Starter: Inspired to perform without outside help

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