Ielts Assistant

**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME (Semiahmoo) and Matsqui nations where we are privileged to carry out our mission.**

**WHY YOU SHOULD WORK WITH US**:
MOSAIC is one of Canada’s largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC. Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada (100-999 employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada (100-999 employees) by the Great Place to Work® Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

**JOIN OUR TEAM**

We are looking for a motivated IELTS Assistant (Test Day Supervisor) to join our Employment, Language and Social Enterprise team

**POSITION FUNCTION**:

- This position is responsible for ensuring that all Invigilators are assigned appropriate tasks and that all IELTS testing is conducted in accordance with the guidelines and regulations set forth by MOSAIC and the British Council.

**QUALIFICATIONS**:

- High School diploma or higher
- Good verbal and written communication skills, effective organizational abilities, sound judgement and initiative, able to multitask.
- Experience in utilizing innovative ways to engage potential clients with strong interpersonal and customer service skills, especially with diverse populations
- Sensitivity to and understanding of the needs of immigrants.
- Attitudes and values in keeping with the goals and philosophies of MOSAIC and IELTS.
- Highly organized and able to work and stay calm under tight timeline pressure environment.
- Previous experience as a Test Day Supervisor for IELTS or similar standardized tests preferred

**DUTIES OR RESPONSIBILITIES**:

- Ensure the smooth running of the IELTS test
- Ensure compliance with all regulations and guidelines set forth by the British Council and MOSAIC
- Verify test taker identities and ensure they meet all test requirements
- Monitor the testing environment to ensure a fair and equitable testing experience for all test takers
- Provide test takers with necessary material and information prior to the test
- Manage test day procedures and ensure they are followed accurately
- Handle any issue or concerns that may arise during the test and report them to the IELTS Coordinator and appropriate parties
- Ensure that all test materials are collected and returned to the appropriate location
- Ensure that the test center is clean and organized before and after the test

**HOURS**:
30 hours biweekly
- 6 months contract

**BENEFITS**:

- A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week_.

**DEADLINE**:
Until position is filled

**IMPORTANT NOTES**:

- Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
- We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as _Right to a Respectful Workplace_, _Code of Conduct_, and _COVID-19 Vaccination_.