Nike Sales Athlete, Metrotown

6 days ago

Burnaby, Canada Retailors NA Limited Partnership Full time

BRAND: NIKE

POSITON: SALES ATHLETE

LOCATION: Metrotown

**Who are we?**

Retailors is a leading and rapidly expanding retailer, specializing in the sports and athleisure segment. We are proud to be a global partner of choice for operating Nike retail locations in Canada, Europe, Australia, New Zealand, and Israel. Additionally, Fox Group Canada is significantly expanding its business portfolio in Canada, and the role of the Athlete is pivotal in leading the future of Nike Retail Stores within the company.

**Are you Ready?**

As our Nike Store Sales Athlete (Store Sales Associate) your mission will be to deliver a premium consumer experience by demonstrating the expertise to navigate through individual customer needs and providing a complete solution through Nike products and services to give consumers what they need to connect, train, and compete with the knowledge to achieve their goals.

**What you will do**:

- Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product by providing the best service and attention to all consumers.

- Demonstrate enthusiasm and eagerness to learn about the various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
- Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques.
- Assist the team, Leads, Senior Associates, and Managers in training entry level associates in executing all daily retail operations to ensure premium service and smooth store functioning.
- Assist with loss prevention efforts by providing proactive customer service.

- Develop positive relationships and work environment with consumers and teammates

**What we would love to see**:

- Able to perform basic math functions, including addition, subtraction, multiplication and division.
- Able to effectively communicate in verbal and written English.
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.
- Able to accomplish multiple tasks in a fast-paced environment.
- Able to work effectively with others in a team-oriented environment and provide excellent customer service.
- One or more years of customer service and/or retail experience preferred.

- Additional Language Preference: Mandarin speakers are preferred.

**Availability**:
Minimum weekly availability requirements:

- Minimum 20 hours weekly inclusive of the following:

- Must be available during peak hours (peak hours may differ depending on each store location)
- Weekend availability (Friday-Sunday)- 2 out of the 3 days availability
- 1 closing weekend shift- Must be available for 1 closing shift during the week (Monday-Thursday)

- Must be available for majority of “Black out” periods which include, but not limited to:

- March Break
- Canada Day weekend
- Back to School (Starting from the 2 weeks leading up to, and 1 week after Labour Day)
- Black Friday (Starting from the Saturday before Black Friday until the Monday after)
- Winter Holiday season (December 15 - 30)

**What you will get**:

- Amazing discount on Nike gear
- Opportunity to learn and grow your career with an outstanding luxury athletic wear brand
- Positive and supportive team environment

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