Head Server

**Full Job Description**

**About JUMI GOZEN BAR**

Our philosophy is simply in the name: Jumi. 寿 [ju] means celebrate, and 海 [mi] means ocean. With the unity of these two words, we provide a deeper connection between our diners and the ocean by allowing them to experience an array of fresh oceanic ingredients served in Japanese Gozen style meals. Diners will enjoy an intimate counter experience, where every detail within the food presentation expresses culture through an ever-changing seasonal menu. Using a meaningful balance of both traditional and modern techniques, we are committed to creating a unique dining experience.

We are currently looking for a **Head Server **to join our amazing team

**RESPONSIBILITIES**

**Financial & Restaurant Profitability**
- Review, understand and operate towards the business goals and financial targets established by Regional Management
- Suggest operational improvements that drive restaurant sales or reduce costs
- Identify opportunities and best practices to improve profitability
- Alignment and maintaining margins according to plan ensuring inventory accuracy

**Food & Restaurant Safety**
- Ensure compliance with employment standards, human rights, health and safety, and WHMIS
- Ensure effective implementation and compliance of food safe and pest control programs
- Lead and drive restaurant quality checks including cleanliness inspections
- Submit requests for repairs and maintenance of the equipment and facility when required

**Guest Experience**
- Coach management and employees in the moment to educate and inspire a change in behavior
- Identify root causes to restaurant opportunities and develop action plans with Regional Management. Resolve in a timely manner
- Ensure negative guest experience issues which have been identified are resolved

**Employee Engagement & Development**
- Train, coach and develop staff to deliver a positive and performance-motivated employee culture
- Ensure all employee relations inquiries and complaints are handled promptly

**REQUIREMENTS**

**Experience**
- Minimum 2 years hospitality/food & beverage industry experience in a leadership role
- Secondary Education or equivalent proven and related work experience
- Food Safety and Responsible Alcohol Service certifications as required

**Skills & Qualifications**
- Strong communication skills in English; Japanese is considered an asset
- Strong leadership skills with an entrepreneurial spirit
- Driver of sales, profitability, and operational efficiency
- Proven history of hiring, coaching, and training
- Effective conflict management skills
- High level of attention to detail

**PHYSICAL DEMANDS**

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires standing for up to 8 hours per shift, walking, bending, kneeling, stooping, and climbing all day. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position also requires lifting up to 40lbs and it also requires twisting, turning, and reaching.

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Night shift
- Holidays
- Thursday to Monday
- Weekend availability

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$19.00 per hour

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Ability to commute/relocate:

- North York, ON M2J 1M1: reliably commute or plan to relocate before starting work (required)

Work Location: One location