Coordinator, Housekeeping Services

Why Fraser Health?:
Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service. An exciting opportunity awaits you as a **Full Time Coordinator **with our Housekeeping Services team at **Langley Memorial Hospital** located in **Langley, B.C.** Bring your unique blend of skills and expertise to inspire people who play a role in the care continuum. Together, we create great workplaces.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Detailed Overview:
**Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families**:
The Coordinator, Housekeeping Services, is responsible for the day-to-day operations of housekeeping services and staff within designated site. Participates in program and service delivery, planning, implementation and evaluation. Participates in the monitoring, analysis and reporting of quality assurance and control imperatives for housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as required.

**Responsibilities**:

- Administers housekeeping service staff within designated site by coordinating recruitment and hiring, establishing schedules and work assignments, determining training and orientation requirements, overseeing and monitoring performance evaluations, taking corrective action when necessary up to and including dismissal.
- Participates in the development of evaluation criteria for newly developed and/or on-going housekeeping services. Provides input into organizational structures to ensure the operational needs of designated site are reflected.
- Provides input into the development and implementation of Housekeeping Services policies and procedures. Coordinates the implementation of new and/or revised policies and procedures, and monitors compliance.
- Participates in the planning and management of operating budget for assigned area. Ensures efficient utilization of financial resources. Completes variance analyses of the allocated budget and reports significant variances. Makes recommendations for budgetary adjustments.
- Promotes sound interdepartmental relationships through effective communication with user departments to maintain and/or improve services, facilitate consensus and resolve issues.
- Participates in the monitoring, analysis, and reporting of quality assurance and control imperatives for housekeeping services. Assists in implementing, managing and conducting audit programs such as visual, observational, ATP, UV marker, hand hygiene, etc. Analyzes audit data with Manager and assists with the development and follow-up actions as required.
- Interprets and administers collective agreements. Participates in the investigation of, and response to grievances and routine, confidential employee issues, and participates in Third Party hearings as required.
- Ensures staff and department in compliance with all relevant FH policies and procedures (i.e. infection control, health and safety).
- Participates on committees and working groups as required.

Qualifications:
**Education and Experience**

Diploma in Business Administration or a related discipline, plus a minimum three (3) recent related experience in a healthcare environment; or an equivalent combination of education, training and experience.

**Skills and Abilities** LEADS Capabilities**:
Demonstrates the LEAD capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.

**Professional/Technical Capabilities**:

- Demonstrated ability to lead, organize and problem solve.
- Demonstrated ability to communicate effectively, both verbally and in writing.
- Demonstrated ability to function effectively in a highly dynamic environment.
- Working knowledge of applicable regulations, legislation and collective agreements.
- Computer literacy with word processing, spreadsheet